Kelly Services has multiple openings for Customer
Service Reps for our client, the nation's leading health
insurance provider, in Newbury Park, CA.
If you have a passion for customer service and have
experience working in a call center environment, this
job is for you!! Prefer candidates that have experience
working in a healthcare/health insurance call center
Candidates must be able to complete training without ANY
This is a temp to hire opportunity! $14/hour--
Candidates MUST be able to work anytime between 8am and
7pm, Monday through Friday, no exceptions.
written correspondence regarding insurance benefits,
- Responds to customer questions via telephone and
provider contracts, eligibility and claims.
information; documents information, activities and
- Analyzes problems and provides information/solutions.
- Operates a PC/image station to obtain and extract
changes in the database.
tracking and analysis.
- Thoroughly documents inquiry outcomes for accurate
coordinates with various functions within the company to
- Develops and maintains positive customer relations and
ensure customer requests and questions are handled
appropriately and in a timely manner.
challenges and customer service issues.
- Researches and analyzes data to address operational
e-mails to answer customer questions that are routine in
- Receives and places follow-up telephone calls /
- High School diploma or GED
- 1 year experience in an automated customer service
proficiency with database management.
- Basic computing and keyboarding skills including
and research and resolve questions.
- Strong attention to detail to accurately enter data
listening; uses basic written communication skills to
- Strong verbal communication skills including active
record client activity in database.
Important information: This position is recruited for by
a remote Kelly office, not your local Kelly branch. To
be considered for this position, you must use the apply
now button below to submit your resumes. If you have
questions about the position, you may contact the
recruiter recruiting for this position at
firstname.lastname@example.org, however your resume MUST be
received via the “apply now” button included within.
Job Code : BHJOB3479_463831
Kelly Services - 14 months ago
Kelly Services, Inc. (Kelly) is a global temporary staffing provider operating in 36 countries and territories throughout the world. The Com...