End User Computing Technology Support - Internship
MPI Research - Mattawan, MI

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End User Computing Technology Support - Internship

About MPI Research:
MPI Research, with global headquarters in Mattawan, Michigan, provides discovery, safety evaluation, bioanalytical, and analytical services to the biopharmaceutical, medical device, animal health, and chemical industries. Scientific knowledge and experience, integrity, trust, teamwork, and dedication to strong and enduring Sponsor relationships are the defining attributes that characterize MPI Research as a high-performance, high-quality organization that is committed to bringing safer and more effective products to the world. Learn more about how we can exceed your expectations at www.mpiresearch.com.

Responsibilities:

Assist with the support of end user computing needs.

• Work with clients to understand needs.
• Installation of equipment
• Trouble Shooting end user problems
• Assisting and Training users
• Testing new software applications
• Developing scripts to automate repetitive functions.

Qualifications:
•Excellent Communication skills to interact with clients.
•Ability to understand and document a process / work flow
•Ability to gather requirements and make offer suggests for solutions.
•Ability to troubleshoot computer hardware/software
•Understanding of Microsoft Windows Operating Systems and applications.
•Desire experience with Cisco VOIP handsets.
•Desire experience with IOS Devices.
•Ability to adhere to established processes.
•Ability to document solution to established standards.
•Team Player
•Will work under direction of IT Services or IT Solutions Manager.

About this company
36 reviews
MPI Research helps drug developers answer a crucial question: Is it safe? The contract research organization (CRO) specializes in providing...