The role of a Greystone Leasing Consultant requires high energy, a burning desire to make a real difference in people's lives and a commitment to anticipate and exceed the expectations of our residents and customers. This diverse role combines sales, customer service and marketing to lease luxury apartment homes and build excellent relationships with guests and residents. As a Greystone leasing consultant, you will sell the high quality construction, superior amenities and first class service guarantees that have become synonymous with the Greystone brand and reputation. The ideal candidate will be proactive in anticipating and exceeding expectations in all areas of the Leasing Consultant role.Essential Job FunctionsLeasingSell property's products and services to prospectsMaintain thorough product knowledge of the property, sister properties and competitorsAssist manager in developing and implementing effective marketing strategies to increase property traffic and internet leads Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.Ensure guest cards are complete, entered into the property management software, and follow up is completed for prospects.Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community is pleasing to all 5 senses and is impeccably clean, if necessary spot cleaning to maintain the high standard of which Greystone is synonymous with. 2. Resident Relations Develop and maintain first class customer service relationships with prospects and residentsManage and resolve resident concerns.Monitor outstanding work orders and constantly communicates with maintenance staff to insure 24 hour guarantee.Plan, organize and conduct resident functions as needed and as directed by Property Manager. 3. AdministrativeAccurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. This includes processing housing applications, preparing move in information, lease files, renewal letters and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations.Assist in acting as a Risk Manager to ensure the safety and well-being of our residents and property. This would include but not be limited to testing pool chemicals and pool safety equipment, routine property inspections to look for safety hazards and potential criminal activity.General clerical assistance including but not limited to answering phones, taking messages, managing the facilities/work orders in the property management software, filing, and ordering office supplies. Reports to: Property Manager Supervises: NoneRequired work hoursThis position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the Community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. Position requires the ability to serve on-call, as scheduled or as necessary.Specific Skills or Knowledge requirementsSkillsStrong professionalism, communication and "people skills"Superior sales skillsWell organized with ability to prioritize and multi-taskMust possess attention to detailTeam oriented with ability to work independently on occasion Computer skills, Microsoft word, and knowledge of Internet, Email and Social Media as it pertains to marketing of communityVerbal, math and reasoning skills Required equipmentEmployee must maintain reliable transportation daily, valid driver's license, and valid vehicle insurance Essential Job FunctionsRegularly required to sit and stand for several hours at a time, to climb up and down stairs several times each day, and to lift no more than 5 pounds with ease. Leasing and management employees must be able to use the hand and arm regularly used for writing and/or typing. Leasing and management employees must be able to prepare the necessary paperwork and leave the office to show apartments to potential residents in order to be considered able to perform the essential job functions.Must be able to read and write the English language in a professional, legible manner in order to complete job assignments. Must possess, and be able to use and apply common sense understanding and use good judgment on a daily basis. Must be able to work well with others. Must be able to handle stressful, urgent, diverse situations in a calm and reasonable manner. Must possess excellent interpersonal skills, emotional stability, and personal maturity.Working ConditionsTypically in an office, sedentary setting or outdoor environment. Position requires travel for property errands or training classes. Possible to work long hours and odd schedules (weekends) in order to fulfill job duties.Other aspectsAll employees are expected to do whatever is necessary to make Greystone Properties successful. This could include leasing at "sister properties", helping to set up corporate apartments, spot cleaning apartments to refresh, bookkeeping duties, or more. Greystone employees must follow requirements for training/development plans. This job description is not all-inclusive. Any addition or deletion of duties may be changed at any time by Greystone Properties' administration. Receipt or possession of this job description does not constitute a contract of employment.