Bilingual Customer Service Representative - Mason, OH
Macy's - Cincinnati, OH

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Overview : Bilingual Customer Service Representatives must be fluent in English and Spanish. They respond to inbound customer telephone calls regarding credit card billing inquiries, sales, service, and account maintenance issues. Key Accountabilities : Effectively answer and resolve issues regarding credit card billing inquiries such as payments, returns, and sales using excellent customer service skills Effectively answer and resolve issues regarding purchases and delivery of merchandise Skills Summary : High school diploma or general education degree (GED) Fluency in English and Spanish Excellent customer service, problem solving, analytical, decision-making, communication, follow-up, and organizational skills Computer keyboarding and navigational skills required
          Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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          Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the US's premier retailers, with fiscal 2014 sales of $28.1...