Manager, Loyalty Programs
InterContinental Hotels Group - Atlanta, GA

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Do you see yourself as the Manager, Loyalty Programs ?

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

IHG Americas' Regional Corporate Office is centrally located at the beautiful Ravinia Complex just outside Atlanta's Perimeter (I-285) , offering a convenient commute from all areas of Metro Atlanta. In addition to being easily accessible from all major highways, the complex provides a free shuttle service between the office, the nearby Perimeter Mall and MARTA train station for alternative commuting options during business hours. Our office complex offers many amenities and personal conveniences, including and on-site dry cleaner, florist, private health club, wellness center and restaurants. Atlanta, situated near the North Georgia Mountains, has something for everyone, world class educational institutions, interactive venues, historical sites, beautiful performing arts facilities, professional sports teams - Braves Falcons, Hawks and Thrashers, and is home to unique venues including CNN, the Georgia Aquarium, The King Center, World of Coca-Cola, The Carter Center, High Museum of Art, and Zoo Atlanta.

Our Americas Corporate office, based in Atlanta, Georgia, is looking for a Manager, Loyalty Programs , to be responsible for managing the ongoing rewards and benefits structure of the company's global loyalty program, Priority Club Rewards (PCR). This role will monitor and manage P&L cost levers such as redeemed point cost (RPC) and breakage, developing and managing reward strategies and marketing and active involvement in the development and implementation of new loyalty program strategies.
Bachelors or Masters degree in relevant discipline or an equivalent combination of education and experience. 8 years work experience with demonstrated understanding of multiple business processes related to the position including marketing research development, implementation and or management (preferably within the travel industry).

Technical Skills and Knowledge - Strong knowledge of marketing principles and concepts. Strong financial acumen. Some knowledge of data flows within the Company and knowledge of loyalty program databases and operating systems. Experience with Microsoft PowerPoint, Excel and Word. Demonstrated communication skills including ability to present to all levels of the organization, ability to influence and ability to build and maintain internal & external relationships. In depth project management skills in organizing, planning and executing mid to large size projects from conception through implementation. Budget development/management and financial or accounting management experience. Direct experience managing and implementing loyalty program features and benefits, preferably within the travel industry is a key requirement. Hotel operations skills a plus.

In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program . Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get click "Apply Online" and tell us how you could bring your individual skills to IHG.

You must meet the legal requirements to work in this country
Relocation assistance is NOT provided for this position

IHG is an equal opportunity employer M/F/D/V

Band 6
Salary range - $75,000.00 - $90,000.00 with potential bonus

InterContinental Hotels Group - 3 years ago - save job - block
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About this company
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InterContinental Hotels Group PLC (IHG) is an international hotel business, which owns a portfolio of established and diverse hotel brands,...