Retail Store Manager & Assistant Manager - RiverTown Crossings
Teavana 256 reviews - Grandville, MI

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Retail Store Manager & Assistant Manager

RiverTown Crossings

“To enter Teavana… is to realize how little you really know about tea." – Sun Sentinel.

Teavana is a fast-growing specialty tea retailer carrying over 100 varieties of loose leaf tea and a variety of high quality tea accessories from around the world. Our goal is to enrich the lives of our guests by sharing the health benefits and the global culture of tea. We are a diverse and socially conscious company that supports EquaTrade and donates to CARE International. We are excited to be growing at a rate of approximately 25 to 30 new stores per year.

Retail Store Managers (General Manager’s - GM's) and Assistant Managers (Assistant General Manager’s - AGM's) at Teavana form a dynamic team that ensures the success of their store and their team members. They understand that profitability enables us to share the health benefits of tea, give back to our communities and provide great benefits to our team members while we aspire to grow as the most recognized and respected brand in the tea industry. GM’s take the lead in our sales focused environment, by growing their stores business in proven and creative ways and managing their teams fairly, ethically and effectively. They set realistic yet challenging goals for team members and motivate them to achieve their best while providing regular feedback in a timely manner. AGM’s play a supportive role to the GM by helping train team members on successful sales techniques. They both ensure a high level of customer service by being on the sales floor, role modeling the selling process and working with guests to build customer rapport.

Benefits at Teavana include a company culture that believes in developing and promoting our employees. For example, promotions above GM ranks are 100% internal and promotions below GM ranks average 65% internal. We are dedicated to continue increasing our internal promotion rate as we grow. We also have a lower turnover rate than typical for the retail industry. Pay is offered as a competitive base rate, plus a monthly bonus potential with no cap on amounts. We also offer medical, dental, vision, STD, LTD, FSA, 401k with company match, paid time off, a generous employee discount, and more!

Successful candidates should :
1) Be able to role model the Teavana selling process, which includes maintaining a high level of personal sales and coaching and training your sales team while also controlling expenses.

2) Recruit, hire and train a professional selling team to help accomplish the store goals.

3) Balance the first 2 things while successfully completing the operational and administrative parts of the job role.

There are excellent opportunities for the right candidates to advance quickly within the company.

You must be 18 years of age or older to apply. Teavana is an Equal Opportunity Employer.

If you are interested in any of these positions please apply online!

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Store Manager candidates should have a minimum of 2-3 years managing the overall selling and operations culture of a retail store (related mgmt experience may be considered).

Assistant Manager candidates should have a minimum of 2 years supervising the overall selling and operations culture of a retail store (related experience may be considered).

All candidates should :
Have proven customer service and selling skills.

Be able to work a flexible schedule.

Have an aggressive work ethic.

Have ambition to grow with Teavana.

Have the ability to Multi-task.

About this company
256 reviews
Teavana Holdings hopes its customers become steeped in its tea stores. Through some 250 company-owned retail stores, Teavana Holdings sells...