Sandia Resort And Casino - Albuquerque, NM

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Position Summary

Responsible for function room set up is done as specified on the banquet event order and is completed and ready on time.

Supervision Exercised

Reports to the Convention Center Manager.

Assisted by facilities staff to set up banquet rooms.

Major Duties and Responsibilities

Guest satisfaction is all important to us. Show flexibility and accommodate last minute customer change request, if at all possible.

2. Co-ordinate with the Casino Marketing Department for Show/Entertainment Set-ups.

3. Based on the weekly Event Summary, prepare your weekly work schedule, to be ready to make short term changes as required, if events change.

Train and provide direction of facilities manned set-up crew.

Assure that set-up employees report to work on time, as scheduled, properly uniformed.

Supervise the sign-in and sign-out of all part-time employees to assure proper payroll processing.

7. Banquet equipment: Tables, chairs, podiums and risers, are expensive items, train all setup employees to handle all equipment with care, in particular also due to the fact that equipment needs to be constantly moved, to set up, to break down and to store.

Label the walls of the banquet equipment storage rooms , that all equipment is stored orderly, always in the same location.

The set-up crew is responsible to clean/vacuum function rooms in use, during the day and in between functions, provide meeting room set-ups with Ice water, glasses, note pads and pencils, exchange/clean ashtrays.

As soon as possible after completion of any event, the function room set-up is to be broken down, equipment moved to storage or to the next meeting location and the room left cleaned, orderly and secured.

Keep the Convention Center Manager informed on a timely basis of any unusual occurrence.

Secondary Duties and Responsibilities

Knowledge, Skills and Abilities

Ability to follow written from Banquet Event Order.

Ability to follow verbal directions.

Ability to lead a group of employees to complete BEO request.

Knowledge of dressing a banquet table with table cloth, table skirt, glassware, silverware, and china.

Knowledge of setting up portable bars.

Knowledge of setting up portable buffet tables.

Organizational skills.

Verbal and written communication skills.

Ability to work under pressure and deadlines.

Must be able to read, write and speak English fluently.

Minimum Qualifications, Education and Experience

High school diploma or GED preferred, but not required.

Prior banquet set-up, or housekeeping attendant/supervisor experience preferred.

Licensing Status

Must be able to successfully pass a Background Investigation.

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