Advising Support Specialist
University of Alaska 23 reviews - Sitka, AK

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Position number (PCN):

Job Open Date


Review Date To ensure consideration, please apply prior to the review date.


Job Close Date Jobs close at 5:00 PM Alaska time on the date listed.

Open Until Filled

Months per Year


Job Location


Department Legend
  • W = Statewide
  • A = UAA
  • F = UAF
  • G = UAFGI
  • S = UAS
S-Academic Admin & Prog Develop

Assignment Information

Term Funded

Major Org Unit

University of Alaska Southeast


Juneau/Southeast Region

Job Type

Student Services

Internal Applicants Only? Click here for a definition of Internal Applicants


Salary Grade Salary Schedule



$21.54 per hour, advance placement available DOE

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HR Phone Number

University of Alaska Southeast - (907) 796-6273

HR E-mail Address

University of Alaska Southeast -

Job Posting Information

Job Posting Summary

Work to support advising for students--students getting degrees from UAS and also students from other MAU's--through coordination among both local advising staff and advisors from other University of Alaska programs statewide. By tracking, documenting and accessing pertinent information, this position will increase the consistency and accuracy of advising for students and ensure that they can complete their degrees in a timely manner. This position will be responsible for utilizing University systems to document program requirements and other advising information. Coordinate with faculty and UAS support staff to create enhanced course descriptions for the online semester course schedule that will allow students to get a better idea of course prerequisites, course expectations, how to succeed with an online course, etc. This position will also be responsible for researching and developing a variety of methods for reaching out to advise distance students using technology. This is a term appointment through 09/30/2011 with employment renewable yearly thereafter through 09/30/2015.

Knowledge, skills and abilities required for this position.

--Experience with Office Suite 2010 applications. --Experience with document preparation and layout. --Excellent telephone communication and customer service skills. --Documented written communication and presentation skills. --Documented ability to collaborate, manage multiple projects and meet deadlines.

Typical education or training required for this position (including licenses).

Bachelor's degree in related field and two years relevant experience, or an equivalent combination of training and experience.

Length of time and type of experience required for this position.

Two years relevant experience.

Preferred knowledge, skills or abilities for this position.

--Experience with University systems and processes, familiarity with advising. --Experience with electronic records, file management, databases experience. --Experience with distance education. --Experience with distance communication tools, e.g., email, chat, web conferencing, etc. --Experience with web-based services and social networking tools.

Special Instructions to Applicants

Incomplete applications will not be forwarded on in the recruitment process. The following documents and requested information are required: 1) COVER LETTER - provide a brief summary of your qualifications as they pertain to this job posting. 2) RESUME - be specific in your details and include dates of employment for each employer listed with a brief description of your duties. Also include your qualifications and educational history. 3) REFERENCES - provide a list of three professional references, include at least one recent supervisor, with telephone numbers and email addresses (if available) for each. Indicate if the reference is a current supervisor or former supervisor. 4) TRANSCRIPTS/CERTIFICATIONS - provide copies of certifications and unofficial copies of transcripts. Certified copies of transcripts will be required upon hire. For assistance with the application process or for information regarding this position call Nicole Rogers, Human Resources at UAS Sitka Campus, at 907-747-7706 or e-mail at

Special Conditions of Employment

Describe any other special skills/knowledge required for this position (e.g. additional training, heavy lifting or traveling).


Equal Opportunity/Affirmative Action : The University of Alaska is an equal employment opportunity/affirmative action employer and educational institution. Women and minorities are encouraged to apply. Applicants needing reasonable accommodation to participate in the application and screening process should contact the local Human Resources office. Public Disclosure : Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. Background Investigation : Finalists may be subject to a background investigation. Any offer of employment is contingent upon a review of the results of the background investigation by the Human Resources office. Immigration Reform and Control Act : Person(s) hired by the University of Alaska must comply with the provisions of the Federal Immigration Reform and Control Act of 1986. All employees must provide proof of eligibility to work. For foreign nationals requesting employer sponsored visas, a job must qualify as a "specialty occupation" to be eligible for sponsorship of a U.S. H 1B visa petition. You must present your Social Security Card as verification of your Social Security Number. If you do not have a social security number, you must present a receipt from the Social Security Administrations stating you have applied for a social security number within 10 days of your employment with the University of Alaska. Social Security : On January 1, 1982, the University opted out of the Social Security system; however, participation in Social Security is still required for adjunct faculty hired after January 1, 1996, temporary staff, extended temporary staff, and certain student employees. Also, benefit-eligible employees hired after April 1, 1986, are required to pay into Medicare even though they do not participate in Social Security. Benefits : Refer to the Benefits web page at for more information on benefits available to University of Alaska employees. E-Verify : The University of Alaska participates in the E-Verify program for federal contracts only. For our FAQ and F1 student information please see the following: E-Verify FAQ: E-Verify Participation Poster (English): E-Verify Participation Poster (Spanish): Right to Work Poster (English): Right to Work Poster (Spanish):

Job Duties


Coordinate with advising staff to ensure consistent advising for Sitka students. Work with advising staff to assess current advising methods. Work with advisors at other MAUs to ensure accurate advising for cross-MAU students. Work with University systems -- Banner, Degree works, and other database systems -- to document program requirements and other advising information. Research and develop means of providing better access to advising for distance students through a variety of methods, e.g., email, chat, Skype, social networking tools, etc. Work with advising staff and Title III team to facilitate ongoing assessment of advising and enhanced online schedule.

Work with faculty and advising staff to create enhanced descriptions of courses, faculty and programs to be included in an online schedule. Collect and report data relevant to assigned projects, and assist in preparation of reports and presentations.

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UAF is a Land, Sea and Space Grant institution with an enrollment of more than 9,000 students. Located 160 miles south of the Arctic Circle,...