JOB SUMMARY: Responsible for checking out all patients including collection of payment. Balances daily and monthly profit earnings and reports to supervisor. Ensures complete patient satisfaction wherever possible.
Processes patient payments at the conclusion of a visit. Reviews chart and corresponding fees to ensure correct charges.
Helps patient to understand their condition and treatment plan prescribed/recommended by provider.
Schedules follow-up appointments.
Prepares insurance reimbursement forms consistent with patient visit if necessary.
Balances daily revenue from all payment forms and determines daily profit earnings.
Prints and distributes monthly financial reports.
Records and deposits checks.
Generates and mails bills for outstanding balances on a weekly basis.
Takes products orders from patients; bills and mails products in a timely fashion.
10. Maintains working knowledge of products and services provided in office.
11. Assists receptionist with overflow of incoming calls and backs up front desk personnel as needed.
EDUCATION AND EXPERIENCE:
High school diploma of equivalent; 2 year degree preferable
Two years minimum experience in a medical office; billing experience preferred.
ESSENTIAL SKILLS AND KNOWLEDGE:
Strong work ethic
Knowledge with QuickBooks required, Microsoft Word, Microsoft Excel & Windows
Electronic medical records (EMR) a plus
Accounts receivable and accounts payable
Ability to balance financial ledgers
Ability to treat patients both respectfully and professionally
Well-organized with attention to detail
Ability to follow through on every task assigned
Ability to work well with coworkers as a team player
10. Strong communication skills, both written and oral