Kindred Hospital Westminster - PBX Operator - Days - Per Diem
Kindred Healthcare - Westminster, CA

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Kindred Hospital Westminster - PBX Operator - Days - Per Diem (
      Job Number: 130648 )

      Description
      Summary:

      Operates a console telephone switchboard in order to relay incoming, outgoing and interoffice calls. Greets and receives visitors and directs as appropriate.

      Qualifications:

      Essential Functions:

      A: Job Specific

      • Courteously answers, routes and screens outside calls to the proper department or extension number, transfers calls, takes accurate messages and/or holds calls when necessary.

      • Answers and screens in-house calls in order to take phone messages for doctors and staff personnel, requests for pages and to complete calls for patients who may need assistance.


      • Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed.


      • Pages code blue, fire alerts, stat calls, emergency calls, physicians, and staff, per protocol.


      • Informs appropriate personnel of meetings, fire drills, disaster drills and other hospital functions by announcing them over the intercom.


      • Maintains a file of hospital personnel and departments by name and extension number as well as phone numbers of hospitals within the area.


      • Maintains an alphabetical and numerical log of patient names, room numbers and telephone extensions in order to expedite the relaying of calls.


      • Monitors emergency patients when entering the hospital main entrance. Notifies clinical manager when necessary.


      Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate.

      Qualifications

      Experience: 1-2 years experience preferred from a Doctors office or hospital.

      Education : High school diploma or equivalent.

      If you are a current Kindred/RehabCare employee Click Here .

      Job : Clerical/Administrative/Travel
      Primary Location : CA-Westminster-Kindred Hosp - Westminster
      Shift : Day

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