Clinical Specialist, Perfusionist, Medical Device Training & Support Technician
Dallas, TX

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Clinical Specialist, Perfusionist, Medical Device Training & Support TechnicianWe need an experienced Medial Device training and support Technician / Clinical Laboratory Support Specialist who can install our desk-top computer sized medical device in hospitals, teach hospital staff and surgical teams how to utilize it, and provide follow up support and technical guidance. This is a remote position. We are only considering candidates located near a central U.S. large airport, such as Dallas Fort Worth. We offer an attractive salary, commensurate with experience, as well as a benefit package that includes health and life insurance, a matching 401K plan, a company cell phone and laptop, and much more. This is an exciting opportunity for a motivated and organized technical training professional. We are growing quickly and this position is promotable. Are you currently a clinical specialist or perfusionist looking for a new challenge or perhaps a Med Tech that wants to get out of the hospital lab? We seek a a highly detail-oriented clinical specialist that likes people, enjoys travel and is good at explaining how things work? Your Responsibilities Will Include: Providing clinical and laboratory training and technical guidance to clients and potential clients who are evaluating the ROTEM analyzer. Building relationships with key clinical contacts. Troubleshooting (by phone) of technical issues related to ROTEM instruments and reagents Documenting all contact with customers in company CRM system (e.g., Salesforce software). Knowledge and Familiarity with CLIA, The Joint Commission and CAP regulations and how they impact ROTEMs customer base. Knowledge and experience with LIS and middleware solutions software. To be considered for this postions, we require the following: A Bachelor's Degree or equivalent Medical Certification, a plus (Laboratory or as a Perfusionist) 1-3 years previous experience as a Clinical Specialist, Medical Lab Technician or Clinical Lab Specialist, preferably in hemostasis or blood products area or 1-3 years as a perfusionist Excellent technical problem solving abilities A thorough understanding of hospital laboratory and clinical environments Outstanding communication skills, both verbal and written. Willingness to travel, domestically and internationally, up to 75% of the time Proficiency with MS Office Word, Excel and possibly, CRM software Attention to detail a Must!We are ROTEM, the US subsidiary of TEM International, the German developer and manufacturer of the ROTEM hemostasis analyzer. The ROTEM analyzer provides a surgical team with rapid and complete information on a patients hemostasis condition, to guide any necessary transfusions and/or other required therapy. Since its introduction in 2003, more than 1400 ROTEM analyzers have been placed into clinical use in more than 50 countries around the world. In 2010, our company received FDA clearance and we are now rapidly expanding our presence in the US market. If you have an upbeat and outgoing personality, and pride yourself of your ability to provide outstanding customer service, then we want to hear from you NOW! All responses to this opening will be held in the strictest confidence. Please send a resume including what you consider to be your strongest skill sets, and a cover letter stating your salary requirements to: careers@roteminc.com For more information about ROTEM technology and TEM International, please visit www.roteminc.com
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