IT Systems Operator
Cray - Saint Paul, MN

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This position includes operational duties for all Cray Computer Center equipment which involves call center/Cray Help duties for internal and external customers.

Responsibilities:
The Systems Operator will be responsible for operating and monitoring Cray supercomputers, IT servers, and peripheral equipment. You will also be responsible for call center and Help Line functions for both internal and external customers. Additional duties include, but are not limited to, troubleshooting (by identifying, diagnosing, and initiating actions to resolve problems) and escalating issues as needed/required. The regular work schedule for this position is expected to be 3 - 11pm, Monday - Friday, along with every 3 rd Saturday.

Qualifications:
A technical degree (2 or 4 year) or equivalent work experience, with emphasis on computer science or computer management, plus at least 1-2 years of related experience. Experience with Unix or Linux is also required. Programming experience is a plus. Technical customer service experience is a strong plus. Good communication (via phone and in person) and documentation skills are required. There will be overtime requirements including some holidays and weekends to support our 7x24 service.

Cray Inc. is an Affirmative Action, Equal Opportunity Employer.

Cray - 20 months ago - save job - block
About this company
Cray Inc. designs, develops, manufactures, markets and services high-performance computing (HPC) systems, commonly known as supercomputers....