Bilingual Customer Service Rep
Hubert Company - Markham, IL

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DESCRIPTION

Hubert Distributing Company, Inc., is the leader in providing merchandising solutions and supply products to the food industry. Our customers include: retail grocery businesses, hotels, restaurants, and a variety of other commercial food service operations. In recent years, the company has made the transition from a catalog focused direct marketing company to a fully integrated multi-channel marketer. Hubert brings its messages to customers by combining direct mail, telesales, e-commerce, and face-to-face sales calls. You can learn more about our company by visiting http://www.hubert.com/. We are proud of our values' based culture and are looking for a Customer Services Representative that will compliment both the culture and skills of our team. Our Canadian office is in Markham.

DUTIES

This role is a combination of inbound and outbound Customer Services and Sales including:Handling customer requests via telephone & email (inbound/outbound) Order entryProduct promotions and consultative selling via phoneMaintaining account documentationOther duties as assigned

QUALIFICATIONS

Excellent telephone manner and written communication skillsPrevious call-centre experienceKeyboarding skillsDetail orientedStrong time management and analytical skills Knowledge of Windows, MS Office, and the internetFormal Customer Service training a plusExperience cultivating customer relationshipsTravel required for initial trainingBilingual English/French requiredAble to handle a varied work paceHubert offers a competitive salary based upon experience. In addition, we have an excellent benefit package, which includes extended medical/dental, employer sponsored RRSP and staff bonuses to name a few.No phone calls please. This role is a combination of inbound and outbound Customer Services and Sales including:Handling customer requests via telephone & email (inbound/outbound) Order entryProduct promotions and consultative selling via phoneMaintaining account documentationOther duties as assigned

Hubert Company - 2 years ago - save job - block
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