For more than 125 years, Norton Healthcare’s faith heritage has guided its mission to provide quality health care to all those it serves. Today, Norton Healthcare is a leading health care system based in Louisville, Ky. It is the area’s third largest private employer, providing care at nearly 140 locations throughout Greater Louisville and Southern Indiana. The Louisville-based not-for-profit system includes five Louisville hospitals with more than 1,800 licensed beds; five outpatient centers; 12 Norton Immediate Care Centers; 12,000 employees; more than 600 employed medical providers; and in excess of 2,000 total physicians on its medical staff. Norton Healthcare was the 2011 recipient of the prestigious National Quality Forum National Quality Healthcare Award, along with the 2011 Kentucky Hospital Association Quality Award. The organization has consistently been recognized as one of the best places to work in Metro Louisville, the state of Kentucky and nationally. Norton Healthcare and Humana are one of only four national pilot sites, and the only one in Kentucky , to study the Accountable Care Organization (ACO) model through the prestigious Brookings – Dartmouth ACO Pilot Project. More information about Norton Healthcare is available at NortonHealthcare.com .
Performs registration in computerized systems. Performs pre-registration, enters date of service upon patient arrival and arrives patient in EMR. Obtains current demographic and insurance information at each patient encounter, verifies information is correctly entered into all systems. Collects co-payments. Sends missed appointment letter to patients. Knowledge of insurance carriers. Secures referrals to PCP or specialist if needed.
Schedules patient appointments in electronic scheduling system. Schedules diagnostic tests and consults. Secures precerts/authorizations for diagnostic tests and admissions/transfers. Answers in-coming telephone calls, prioritizes and routes appropriately. Takes complete telephone messages, prioritizes and routes appropriately. Provides callers with exceptional customer service with telephone interactions.
Coordinates incoming and outgoing correspondence. Files appropriately in patient chart. Assists with chart preparation.
- 1 year in similar setting
- PC skills
- High school graduate or equivalent; Associate degree
- 3 years in administrative healthcare
Norton Healthcare offers a competitive benefit package including:
Norton Healthcare is an EEO/AA employer
- Medical, Dental and Vision Insurance
- Paid Vacation, Sick Days and Holidays
- Short and Long Term Disability
- 403b Plan
- Flexible Spending Accounts (FSA)
- College Savings Plan
- Children's Choice Day Care Center
- Downtown Fitness Center
- Free Parking
- Screening Requirements: Drug Screen & Criminal Background Check
Norton Healthcare - 23 months ago
Norton Healthcare takes care of people in the land of horse farms and blue grass. The company owns and operates five hospitals and manages...