Pers Computer Support Tech
Northrop Grumman - Lowell, OR

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Pers Computer Support Tech
Requisition ID : 13008996
Business Sector : Information Systems
Location : United States-Oregon-Lowell
US Citizenship Required for this Position : Yes
Relocation Assistance : No relocation assistance available
Clearance Type : Secret
Number of Openings : 1
Shift : 1st Shift

Description
Are you ready for the next step? Northrop Grumman Information Systems sector is seeking a Personal Computer Support Technician join our team of qualified, diverse individuals in defining the future. This position will be located in Lowell, OR . The qualified applicant will become part of Northrop Grumman's support to the U.S. Army Corp of Engineers working on the ACE-IT contract.

This position is contingent upon customer approval and selected candidate must possess a minimum of an Interim Secret before they can start work.

Candidate must possess an A+ Certification to be considered.

Roles and Responsibilities:

Installs, upgrades, supports, and maintains IT equipment and software in support of the Army Corps of Engineers. Sets up, reconfigures, and relocates equipment. Identifies needed IT supplies for the equipment. Loads software application

images and updates, including Microsoft Office tools. Troubleshoots network issues, email, CAC, and assists users with access problems. This support can be provided on-site or via remote control. Supports wireless access for ACE-IT users

from remote locations. Enters trouble calls into the Remedy help desk system, tracks, and provides responsive solutions to those problems. Escalates critical problems. Provides limited training and technical advice on IT applications and

functions. Collaborates with the ACE-IT team consisting of several contractors. Works under the direct local supervision of the Lockheed Martin managers.

Qualifications
Basic Qualifications:

Candidates must minimally meet the knowledge, skills, and

abilities listed below:
· High School gradulate or GED equivalent and 2-5 years of
related experience required.
· Active Interim Secret Clearance or Secret Clearance
required.
· A+ Certification required.
· 2 years experience with laptop configuration and
troubleshooting/solving skills.
· 2 years experience troubleshooting PC's, laptops,
Blackberry's, Printers, and some copiers.
· Experience supporting Windows 7 and Vista operating
systems.
Preferred Qualifications:

Candidates with these desired skills will be given preferential

consideration:
· Familiar with Remote Control/Access Systems and have the
ability to provide remote support services over the phone.
· Familiar trouble ticketing systems.
· Microsoft certification such as MCP or MCSE.
Northrop Grumman Corporation is a leading global security company providing innovative systems, products, and solutions in unmanned systems, cybersecurity, C4ISR, and logistics and modernization to government and commercial customers worldwide.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.

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Northrop Grumman is a leading global security company providing innovative systems, products and solutions in aerospace, electronics,...