The Retention Representative is r
esponsible for retaining current membership by assisting members with the completion and processing of government health program applications. This position
responds to all inquires regarding the application process from both new and existing members as well as meeting daily production metrics designed to achieve higher membership retention.
- High School Diploma Required
- 1-2 Years Related Experience
- Previous Customer Service Experience Preferred
- Must have a valid drivers license and own vehicle for travel
here to learn more about the Fidelis Care employee benefits
From humble beginnings in a 14-zip code area of Brooklyn in 1993, to presence in all 62 counties of New York State today, Fidelis Care's...