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Lead Technical Support Representative, RFID
ADT - Boca Raton, FL
See original job posting at Tyco International »
:

**FIRST SHIFT (7:00 AM TO 3:30 PM)**

Job Summary: Ensure customer satisfaction by ensuring the RFID Remote Diagnostic Center productivity goals are achieved. Assist Team Manager with the RFID Technical Support Representatives to include coaching and mentoring them on achieving service objectives. Provide feedback to the Team Manager regarding team members’ performance and other business related issues.

Duties and Responsibilities:

• Directly lead assigned representatives to ensure ... view or apply to job

From Tyco International - 28 days ago - save job - block