Health System Administrative Services Manager (0pen and Promotional)
County of San Mateo - San Mateo County, CA

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Health System Administrative Services Manager

The Administrative Services Manager reports to the Director of Administration and works with the Director to assure the effective and consistent functioning of the Health System’s administrative support systems. These include but are not limited to the Health System’s approach to human resources management, payroll processing, union relations, facilities management, real property, capital projects, security issues, contracts development and approval, and workplace safety.

In addition to providing services that support the entire Health System, the Administrative Services Manager leads the staff embedded in the operating divisions of the Health System to assure a consistent and efficient approach to the critical administrative functions of the Health System.

The Ideal Candidate

The successful candidate for this position will have over three years of increasingly responsible experience managing or coordinating a wide variety of high-level administrative functions within a large, complex public agency. Public sector experience and/or strong and varied human resources background is strongly preferred. Additionally, the successful candidate is:
  • An effective collaborator who interacts well with different personalities, clients and a diverse public.
  • An excellent planner and organizer who can establish a course of action for accomplishing short and long-term goals.
  • A superior communicator, both orally and in writing.
  • Technically knowledgeable in basic human resources functions and public sector processes.

Challenges and Opportunities

The duties of the Administrative Services Manager will be determined in conjunction with the Director of Administration.

Some of the challenges and opportunities may include the following:
  • Supervising administrative staff in the Health Administration section and all administrative activities within the Health System.
  • Ensuring the consistent development of contracts in the Health System and coordinate the submission to, and the approval by, the County Manager.
  • Coordinating the response by the Health System to significant HR issues, facilities issues, capital projects, security, and contracts.
  • Planning, facilitating, and implementing special projects to ensure the smooth function and continuous improvement of Health Systems operations.
  • Representing the Health System on Countywide committees and work groups and subsequently leading the Health System’s responses and departmental committees. Potential subject areas include but are not limited to contracts coordination and compliance, workplace safety, building security, procurement, and HR issues.
  • Leading the Health System response on cross-departmental responsibilities including coordination of access to various buildings.
  • Looking for ways to streamline operations.
  • Participating in efforts to implement lean processes as a norm in doing business.
  • Acting as a liaison between the Health System and other departments on administrative and organizational issues.

The Health System

The mission of the San Mateo County Health System is to improve the quality of people's lives by:
  • Preventing health issues before they occur,
  • Protecting the public's health,
  • Providing services for vulnerable populations, and
  • Partnering to build healthy communities.
The Health System is comprised of 2100 employees and operates an annual budget of $540 million. It has offices and clinics in various locations within San Mateo County.

Health Administration

The Health Administration Division is a small central office function with a large impact to the workforce and programs of the Health System. Located in San Mateo, this division provides the administrative support necessary to make the large San Mateo County Health System function.

San Mateo County

San Mateo County is located in the heart of the San Francisco Peninsula, offering a wide range of recreational pursuits, economic opportunities and numerous attractions. The 700,000 residents of the County enjoy a diverse, multi-cultural citizenry, cosmopolitan ambiance, temperate climate, clean air, rural open space, and a geographic location in the heart of the San Francisco peninsula.

Salary and Benefits

The approximate annual salary range is $86,853 - $108,555. The County offers an excellent benefits package that is available to spouses, domestic partners, and other dependents.
  • Retirement: A choice of three County Retirement System plans and health benefits for retirees.
  • Insurance: Choice of three medical and two dental plans with the majority of the premium paid for employee and eligible family members, Flexible Spending Account option. The vision care plan is fully paid for employee and eligible dependents. The County provides $50,000 of Basic Life Insurance.
  • Additional Insurance: Family Death, Disability and Supplemental Life Insurance policies are available to employees. Long Term Disability benefits fully paid by the County.
  • Vacation: Employees received 13 paid days a year for the first 5 years of service. Additional days are added with increased years of service.
  • Administrative Leave: Management employees accrue 130 hours per year to use as time off. In April of each year, employees can convert 50% of their then current Administrative Leave hours balance for a cash payment.
  • Other Benefits Include: Biweekly Transportation Allowance, Employee Health & Fitness Programs, Commute Alternative Program, Employee Assistance Program, Dependent Care Assistance Plan, First Time Home Buyer Program, Deferred Compensation, and Tuition Reimbursement Program.

How to Apply

Anyone may apply. Permanent and Extra Help San Mateo County and Supervisor Court employees receive 5 preference points added to their final passing scores.

Applications for this position will only be accepted online. Click on the 'Apply' button above or go to www.smcgov.org/hr/jobs .

IMPORTANT: A supplemental application questionnaire must be submitted in addition to the standard San Mateo County employment application. A resume is also required but will not be accepted as a substitute for the required employment application and supplemental questionnaire.

Selection Process

The selection process will include an application screening and a panel interview. Failure to follow applications instructions or failure to provide comprehensive and well written responses to the supplemental questions will be grounds for rejection.
In the application screening, a subject matter panel will evaluate applicants' job application, resume and responses to the supplemental questions and select those applicants whose education and/or experience appear to best meet the needs of the position. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Applicants who pass the screening round will be invited to a panel interview. All examinations will be given in San Mateo County, California. Applicants must participate at their own expense.

Qualified applicants will be notified of the date, time and place of the interviews. Invited applicants must appear for the interviews on the day and time assigned to them. Requests for different dates and times or telephone interviews will not be granted.

Tentative Recruitment Schedule

Recruitment Closes:
December 12, 2013
Application Screening: December 17 or 18, 2013
Panel Interviews: January 6 or 7, 2014
Second Interviews: January 14, 2014
Final Interviews: January 21, 2014

HR Contact: Lisa Yapching (111513)
(Administrative Services Manager I/D045)

San Mateo County is an Equal Opportunity Employer.

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