Telecommunications Specialist
Motor Coach Industries - Louisville, KY

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Come Join the Industry Leader! This is your chance to join a winning team. Motor Coach Industries (MCI) , an industry leader in Charter and Luxury Touring Coaches, is seeking a , Telecommunications Specialist to join our team. As a telecommunications specialist you will be responsible for ensuring the daily operation of MCI’s Telecommunications systems. You will administer, maintain and support all telecom software and hardware within the company. You will also be responsible for ensuring system reliability and effectiveness while providing problem resolution at all levels. Primary Responsibilities
    Handle all technical changes to the system
    Provide technical guidance, support and advice to telecomm staff and users
    Provide all levels of problem resolution using technical knowledge and problem solving abilities
    Monitor, analyze and maintain security for voice communication systems
    Call center design, implementation support functions global
    Provide training and consultation to users
Educational / Experience Requirements
    High School Diploma or GED required, Associates Degree in telecommunications preferred
    Minimum 3-6 years telecommunications experience required
Additional Technical Skills / Abilities
    CMS and CentreVu Administration
    Definity Administration
    Intuity Administration
    Database knowledge
    Technical training in major telecommunication products (Lucent, Avaya, Definity, Prologix, Merlin, Partner, Octel, Microcall)
    VOIPP experience (installation and maintenance)
    Ability to multitask
MCI offers excellent salary and a world-class benefits package which includes: Medical, dental, vision insurances; 401k with company match program; education
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imbursement; paid vacation/holidays, employee recognition programs and much more. Pre-employment drug test and background screen required. To apply for this opportunity please click or copy and paste the following link into your browser address: Motor Coach Industries is an Equal Opportunity Employer

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