COBRA/Enrollment Business Analyst
UnitedHealth Group - Wausau, WI

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Position Description:
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

Positions in this function are responsible for end-to-end business process activities - creating, controlling and improving business processes. Leads process design and project implementation teams in process improvement activities. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools. This position is also responsible for quality reporting, anlaysis and audits and for developing plans and programs to support continuous quality improvement using applicable tools. May assist in the creation, implementation, and evaluation of Total Quality Management (TQM) programs. May direct design, facilitation, training and evaluation of TQM incentive programs and may oversee quality improvement projects and teams. Positions that require certification in project management or accredited Six Sigma training should use the Project Management job family.

Primary Responsibilities:
Extensive work experience, possibly in multiple functions.

Work does not usually require established procedures.

Works independently.

Mentors others.

Acts as a resource for others.

Coordinates projects and activities

Job Scope:
Applies knowledge/skills to complex activities.

Demonstrates a depth and breadth of knowledge/skills in own area and is often able to apply these outside of own function.

Often acts as a technical resource to others in own function.

Anticipates customer needs and proactively identifies solutions.

Solves complex problems on own; proactively identifies new solutions to problems.

Plans, prioritizes, organizes and completes work to meet established objectives.

Acts as a facilitator to resolve conflicts on team; seen as key team member on project teams spanning more than own function.


High school education or equivalent experience

1+ year of experience in business analysis within the healthcare industry

1+ year of experience in Microsoft Access database development

Advanced proficiency in MS Access

2+ years of experience working in COBRA, Plan Services, Enrollment, Billing, Claim Services, or related field

Associate or bachelor’s degree is preferred, with emphasis in programming, applied math, statistics, or at least four years relevant work experience or a comparable combination of education and/or experience. UnitedHealthcare Employer & Individual is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

When you work with UnitedHealthcare Employer & Individual, what you do matters. It's that simple and it's that challenging.

In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.

Regardless of your role at UnitedHealthcare Employer & Individual, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.