Coordinator, Strategic Communications
District of Columbia Public Schools - Washington, DC

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The Office of Human Resources is charged with planning, designing, executing and evaluating merit system principles to attract, develop, manage, and retain a high quality and diverse workforce. To this end, the Coordinator, Strategic Communications will play an integral role in communicating and disseminating key Human Resources initiatives, announcements, and projects. The Coordinator will provide communications support primarily to the HR Answers team, but also to the Human Resources division as a whole. Responsibilities will include long-term projects as well as immediate tasks.

The Coordinator, Strategic Communications should be a critical thinker, problem solver, and goals-driven individual. This position is responsible for the management of several client-facing databases, the development of new communication strategies and projects, and the efficient and effective dissemination of time-sensitive memos. The Coordinator will utilize their knowledge of effective human resources policies to drive key decisions. The Coordinator must also understand the challenge of responsiveness and accountability within a diverse, cross-functional organization.

The Coordinator, Strategic Communications reports to the Director, HR Answers.

Educational Requirements
Bachelor's Degree

  • Bachelor’s degree and 2-4 years of work experience, including 1-2 years of Human Resources related work experience, preferably in a client-facing and communications-based role.
  • Master’s degree preferred.
  • Experience working with diverse participants (levels and function), including executives, preferred.
  • Advanced Proficiency in Microsoft Word, Excel, and Outlook as well as web-based applications.
The ideal candidate will also:
  • Exhibit excellent problem solving and data analysis skills.
  • Possess superior communication skills.
  • Demonstrate success in identifying problems and recommending solutions within assigned organizational components.
  • Confidently manage multiple assignments simultaneously and prioritize tasks accordingly.
  • Operate successfully within a team environment.
  • Adapt to changing priorities and work conditions.
  • Possess previous exposure to or professional experience within a school-system.
  • Demonstrate an inquisitive, tenacious, and investigative personality.
  • Commitment to Equity: Passionate about closing the achievement gap and ensuring that every child, regardless of background or circumstance, receives an excellent education.
  • Leadership: Coaches, mentors, and challenges others to excel despite obstacles and challenging situations.
  • Focus on Data-Driven Results: Relentlessly pursues the improvement of central office performance and school leadership, instruction, and operations, and is driven by a desire to produce quantifiable student achievement gains.
  • Innovative Problem-Solving: Approaches work with a sense of possibility and sees challenges as opportunities for creative problem solving; takes initiative to explore issues and find potential innovative solutions.
  • Adaptability: Excels in constantly changing environments and adapts flexibly in shifting projects or priorities to meet the needs of a dynamic transformation effort; comfortable with ambiguity and non-routine situations.
  • Teamwork: Increases the effectiveness of surrounding teams through collaboration, constant learning and supporting others; sensitive to diversity in all its forms; respects and is committed to learning from others.
  • Dependability: Does whatever it takes to consistently deliver with high quality under tight deadlines; successfully manages own projects through strong organization, detailed workplans, and balancing of multiple priorities.
  • Communication and Customer Service Skills: Communicates clearly and compellingly with diverse stakeholders in both oral and written forms; anticipates and responds to customer needs in a high-quality and courteous manner.

  • Under the direction of the Director, HR Answers, manages and executes multiple client-facing and communications-based projects and initiatives.
  • Efficiently and effectively communicates time-sensitive Human Resources announcements to large groups of individuals, including executives.
  • Analyzes effectiveness of online resources and implements updates and components as deemed necessary.
  • Continues development of communications portion of Client Relationship Management (CRM) database, including email templates.
  • Continues development and implementation of online Separations Database.
  • Develops, implements, and analyzes Human Resources surveys.
  • Continually collaborates with Human Capital divisions to ensure policies and procedures are communicated in the most effective way possible.
  • Develops resilient professional relationships and liaises with various internal departments to drive collaboration and project success.
  • Researches, interprets and applies human resources management procedures, practices, policies, and guidelines as necessary to communication efforts.
  • Researches specific issues or inquiries regarding program- or project-related topics and reports back findings.
  • Utilizes various computer programs to track data and create presentations, charts, graphs, tables, and memos.
  • Keeps abreast of various DCPS procedural requirements and adjusts operations accordingly.
  • Provides program support to other areas of HR as time permits.
Notice of Criminal Background Check. In accordance with the Criminal Background Checks for the Protection of Children Act of 2004, this position has been designated and identified as one which requires a criminal background check and/or traffic record check. If you are tentatively selected for the position, a criminal background check and/or traffic record check (for positions which require the operation of a motor vehicle) will be conducted. A final offer of employment is contingent upon the receipt of a satisfactory criminal background check and/or traffic record check.

Notice of Non-Discrimination. In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990 and the D.C. Human Rights Act of 1977, as amended, District of Columbia Official Code Section 2-1401.01 et seq. (Act), the District of Columbia Public Schools (DCPS) does not discriminate (including employment therein and admission thereto) on the basis of actual or perceived race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, status as a victim of an interfamily offense, or place of residence or business. Sexual harassment is a form of sex discrimination, which is prohibited by the Act. In addition, harassment based on any of the above-protected categories is prohibited. Discrimination in violation of the aforementioned laws will not be tolerated. Violators will be subject to disciplinary action.

Title IX regulation requires schools to implement specific and continuing steps to protect students and others against discrimination on the basis of sex. Students, parents and/or guardians with inquiries regarding Title IX non-discrimination policies related to students and student activities shall contact:

Title IX Coordinator
Office of Youth Engagement
District of Columbia Public Schools
1200 First St, NE, 8 th Floor Washington, DC 20002
Washington, DC 20002
(202) 442-5638


Assistant Secretary for Civil Rights
U.S. Department of Education
Office for Civil Rights
400 Maryland Avenue, SW
Washington, D.C. 20202-1100

Telephone: 1-800-421-3481
FAX: 202-245-6840; TDD: 877-521-2172

Inquiries regarding the non-discrimination policies of DCPS will be handled as follows:

Employees with inquiries regarding non-discrimination policies related to employment and employees or who wish to file a discrimination complaint should contact:
Equal Employment Opportunity Specialist
Office of Labor Management & Employee Relations
District of Columbia Public Schools
1200 First St, NE, 10th Floor Washington, DC 20002
(202) 442-5424

Students, parents and/or guardians with inquiries regarding non-discrimination policies related to students and student activities, including Section 504, should contact:

504 Specialist, Office of Special Education
District of Columbia Public Schools
1200 First St, NE, 10th Floor Washington, DC 20002

Position Information Opening Date: April 10, 2013
Closing Date: April 09, 2014
Vacancy Announcement Number: 13-OHC-6
Salary: $56,980-$62,463
Location: Washington, DC

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