The Customer Service Supervisor (CSS) is responsible for ensuring the highest level of customer service throughout the store. As a leader on the customer service team, the CSS will assist in the supervision of cashiers and customer
service associates. This individual will focus on improving
tHE overall customer experience through interaction with customers on the selling floor.
FOCUS OF POSITION:
Positively demonstrate the companys Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to
successfully complete all tasks
Deliver excellent customer service and demonstrate a higH degree of professionalism
Drive the delivery of exceptional customer service by insisting on friendliness and creating a heads up mentality on the part of all store associates.
Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer serv
Direct Supervisor Job Requirements - Internal Use Only -
Our ideal candidates will be self motivated, team players, who have the desire to succeed. We care about our employees, have a supportive environment that values trust and respect, offer a competitive wage and benefits package that includes a generous paid time off plan, plus an associate discount, and a company matched 401(k) to name a few.
Burlington Coat Factory is an equal opportunity employer committed to workplace diversity.
Come join our team. You’re going to like it here!
Burlington Stores is more than just coats, and when you join our family you enjoy more than just a great job.