Social Media Marketing & Community Manager Hailo -
New York, NY
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This position is the eyes and ears of Hailo in New York. The successful candidate will be someone who is a strong communicator, loves building relationships and is able to manage complex projects in a single bound.You will be joining an exceptional team including passionate entrepreneurs, ace investors, and top-notch developers and designers. The job of Hailo Community Manager is multi-faceted and requires a talented generalist who is able to combine world-class communication skills with the ability to think creatively while maintaining a sound strong analytical base.Key ResponsibilitiesBe the voice of our company for customers, drivers, influencers, bloggers, journalists and partnersManage the blogs (passenger " driver), core social pages and other channels (email, SMS). Use our vast data resources to source stories.
Be creative and push the limits.Drive word-of-mouth, spark engagements, elicit feedback and prompt discussions.Make new users feel at home. Listen, learn, and feed back to our central marketing and product development teams in order to ensure that we deliver campaigns and build products that both sides of our market love.Work with the central team to ‘localize ’ key content and formats and assist on local launches and campaignsWork both independently and within an international matrixSkill SetThe mix of qualities we are looking for include demonstrable experience and skills in the following areas: RequiredStorytelling, Content " Creativity - samples of writing, video, use of imagesCommunity Building – curated social pages and/or blogs and the publishing tools used e.g. HootsuiteData Analysis " Insight Reporting – familiarity with social monitoring tools e.g. Google Alerts, Radian6, Crimson Hexagon, Google Analytics, OmnitureSocial Helpdesk/eCRM – familiarity with eCRM e.g.
Salesforce, ZenDesk, Constant ContactSocial Campaigns - awareness, acquisition/sales, loyalty. Familiarity with social marketing apps e.g. Wildfire, Involver, North SocialBlogger " Influencer Relations – demonstrable memberships, contactsPreferredPPC e.g. AdWords (desktop and mobile), Facebook AdsCPM e.g.
DoubleClickGreat To HavePR - press releases, journalist " blogger relations, event management, awardsATL - print, outdoorBTL - direct mail, street teams/experientialAgency/Supplier managementWhy us?Hailo is taking the worlds major cities by storm in 2012. Since our launch in London in late 2011, Hailo has rave reviews (check out the App Store, Android Market or search Twitter for @HailoCab or @HailoDriver), real revenues, and explosive growth.Weve raised $20M from an all star cast of investors including Accel Partners, Wellington Partners, and Atomico Ventures. Together theyve funded Facebook and Spotify, founded Skype, and brought loads of other fantastic companies to life all over the world.We view word-of-mouth marketing and community-building as core to our success.RemunerationCompetitive salary including stock options and uncapped potential. Central office location.
Ride in style with a significant Hailo cab allowance.RequirementsHonors degree from a top university.World-class oral and written communication skills (with examples).Intrinsic understanding of digital/tech/new media/social media with a working knowledge of underlying web and mobile technologies.Demonstrable success in social media /community curation evidenced by a killer portfolio, which might be the blog, YouTube channel, Twitter page and/or Facebook Pages you ’ve managed.Some PR and/or Digital Marketing experience preferred.You ’re a hungry, creative self-starter who likes to build things from the ground up.Passion to change the world with technology as a catalyst for social engagement and change.Raw energy.APPLY NOW!
Hailo - 12 months ago
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