Clerical Assistant
Government of the District of Columbia - Washington, DC

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Agency: Child and Family Services Agency (CFSA)

"Pay Plan, Series & Grade: DS-0343-07

Opening Date: January 15, 2013

Closing Date: January 29, 2013

Tour of Duty: 8:15 a.m. to 4:45 p.m. Monday - Friday

Promotion Potential: None

Number of Vacancies: One (1)

Area of Consideration: Open to the Public

Duration of Appointment: Permanent (Full-time)

Salary Range: DS-0343-7 $37,539 - $49,275

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFSCME Local 2401 and you may be required to pay an agency service fee through direct payroll deduction.


Brief Description of Duties:
Works as a Clerical Assistant in the Child and Family Services Agency (CFSA), responsible for performing clerical and administrative support functions.

Receives all visitors and telephone calls for the supervisor; directs calls to appropriate office or individual.

Responds to requests for information regarding office functions. Prepares responses to correspondence or transmits to appropriate office or individual for response.

Reviews outgoing correspondence for proper format and conformance with procedural instructions.

Maintains a control record of incoming and outgoing correspondence/action documents.

Maintains the filing system for CFSA records.

Maintains the time and attendance records for staff and coordinates submission to the payroll office.

Serves as receptionist while performing primary tasks.

Provides administrative support by typing reports, letters and memoranda.

Updates manuals on policy directives and memoranda.

Records and files information on specific cases or projects.

Provides direct assistance to various Specialists or Analysts by performing specific duties or special projects.

Identifies issues, problems, conditions and alternate solutions, based on the applicable rules, regulations and procedures.

Schedules appointments or refers calls to appropriate staff.

Sorts and distributes inter/intra office mail.

Maintains office supplies, including ordering and distributing supplies requested by the staff.

Performs other related duties as assigned.


Education Requirement: High School Diploma or Equivalent

Other Significant Factors: May be required to work beyond normal work hours.

Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

Time-in-Grade Restrictions: Time in grade restrictions must be met by the closing date of this vacancy announcement.

Ranking Factors

Submission of Ranking Factors: The following ranking factors will be used in the evaluation process. All applicants MUST respond to the ranking factors. Please respond specifically to the ranking factor(s) by either typing directly into the free form area provided or by pasting from a text document. Please describe specific incidents of sustained achievements from your experience that show evidence of the level at which you are applying. You may refer to any experience, education, training, awards, outside activities, etc. that include the degree to which you possess the job related knowledge, skills and abilities described in the ranking factors. The information given in response to the ranking factors should be complete and accurate to the best of your knowledge. FAILURE TO RESPOND TO ALL RANKING FACTORS WILL ELIMINATE YOU FROM CONSIDERATION.

Ranking Factor #1: Thorough knowledge of CFSA rules, regulations and guidelines to complete assignments that involve information regarding CFSA programs.

Ranking Factor #2: Thorough knowledge of office procedures and practices to perform a variety of clerical processing duties.

Ranking Factor #3: Thorough knowledge and skill to recognize problems, collect necessary information, discern facts and resolve issues based on application or interpretation of established guidelines.

Ranking Factor #4: Skill in oral and written communication.

Conditions of Employment

Physical Demands: The work is sedentary.

Work Environment: The work is performed in an office setting.

Priority Consideration

Displaced Employee Priority Placement: Eligibles for the District of Columbia's Displaced Employee Program (DEP) and Agency Reemployment Priority Placement Program (ARPP) will be given priority consideration for this position if found qualified.

Employment Benefits

Employee Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government's retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

Residency Requirement

A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, an attorney position in the Legal Service (series 905) other than in the Senior Executive Attorney Service (SEAS), or an attorney position in the Excepted Service (series 905) who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants,

unless the person declines the preference points. If selected, the person shall be required

to present no less than 8 proofs of bona fide District residency and maintain such residency

for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide

District residency for the 7-year period will result in forfeiture of employment.

Information to Applicants

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of or a plea of guilty to a violation of any criminal drug statute occurring in the workplace.

How to Apply

Contact Information: All inquiries related to employment and job applications should be directed to the Human Resources Administration at (202) 724-7373.

Posting Cancellation: A non-competitive selection of an eligible candidate from the Agency Reemployment Priority Placement Program (ARPP) or the District's Displaced Employee Program (DEP) will result in the cancellation of this announcement.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore an online job application is required to be submitted.

Closing Statement

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer.

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Job Offers: Official Job Offers are made by the Human Resources Administration Only.

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