General Manager Job Summary:|
This is an excellent opportunity for the visionary who shares our “Work on the bright side ® ” philosophy! La Quinta Inns & Suites ® , a leader in the hospitality industry, is searching for an executive level General Manager. This leadership role is responsible for managing all daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection. Financial management skills are critical to the success of each of our managers in order to meet goals established for operational expenses and labor cost. Our General Managers are also responsible for building, training and mentoring a team of employees who strive to be the bright spot in each of our customer’s days. Other key duties include:
Ensure guest rooms are spotlessly clean
Ensure the physical condition of the hotel is well maintained
Ensure safety and security training programs are completed
Manage the frequent guest program
In the event a guest complaint is received, the General Manger will personally respond to the guest to resolve the issue
Minimum Experience, Education, Skill & Physical Requirements:
Bachelor’s Degree in Hotel/Restaurant Management or Business is a plus. Equivalent experience is acceptable.
2 - 5 years prior experience as General Manager or other hotel management role is required.
Must possess a valid driver’s license.
Must be available to work extended hours, nights, weekends and holidays.
Must have knowledge of a variety of computer software applications (MSWord, Excel and Outlook).
Must have strong analytical skills and decision-making ability.
Must be able to work independently and multi-task, prioritizing as appropriate.
Must have effective oral and written communication skills.
Bilingual (English/Spanish) preferred, but not required.
At La Quinta, we serve busy, practical, hardworking travelers and take care of their business or leisure travel needs. We provide the best...