Training Coordinator/Field Operat
Osterman Jewelers - Akron, OH

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Creates clear concise and professional communication to vendors, clients and internal departments; completes training program updates using creative writing and editing experience as well as assist the Management Training and Performance Specialists in completing assignments; coordinates all Career Development schools and training events logistics such as scheduling guest speakers and class room set up; secures conference space, food and beverage for each training event; oversees DCA applications, graduation packets, training material requests, and plaques; answers all incoming training customer service calls/emails and provides necessary information, materials to clients as well as troubleshooting to resolve issues; maintains Field Training library ensuring resources are available upon request; manages the coordination and collation of training materials for established training initiatives on an ongoing basis; responsible for ordering office supplies and general upkeep of the Training Department.


Strong Writing / Verbal Communication skills, Strong Customer Service Skills, multiple task management, proficient in the microsoft office suite, etc.

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