This position is full-time and works approximately 40 hours per week.
Department Name/Job Location
This position is in the Department of Internal Medicine, Hematology division. This position is for the Medical School Campus.
This position acts as the primary clinic resource in a multi-physician clinical practice; functions as a Medical Assistant in the department, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.
1. Patient Care Duties
•Interacts directly with patients in clinic setting and completes tasks which may include obtaining vital signs, completion of EKGs, phlebotomy, and verification of medications
•Prepares for office hours by doing tasks such as obtaining charts, scheduling tests, and preparing exam rooms
•Assists with examinations, procedures, and lab tests
•May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines
•May administer medications under the order of physicians or nurse practitioner (this includes vaccines and IM and subcutaneous injections)
2.Communication and Documentation
•Triage patient calls, assist with ordering diagnostic tests/procedures, conveys findings to physician, coordinates patient appointments, and assists with referrals to outside sources
•Directs patient flow, assists with special procedures/treatments, and completes requisitions
•Routes phone messages, patient questions, and telephone communications to appropriate personnel
•Assists with care coordination by doing tasks outlined under the department guidelines such as calling patients with test results, scheduling appointments, assisting physician with return calls; scheduling surgeries, diagnostic procedures, and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments
•Obtain necessary referrals for patient appointments and assist with obtaining pre-certification for diagnostic procedures/testing.
•Completes necessary paperwork and documentation
•Completes disability forms, insurance, workmen’s compensation forms and record requests when needed
•Documents accurate information in the patient record in a timely manner
•Answers basic questions from patient/family regarding treatments, diagnosis, and procedures
•Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education, and cross-training programs according to established standards and Washington University policies
•Complies with OSHA, state and federal regulatory sources/standards
•Participates in quality improvement activities to ensure appropriate clinical outcomes
•Performs other duties as assigned
Graduate of medical assistant program with a minimum of 3 years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers); substitutions include
• Equivalent of high school diploma or GED, plus a minimum of 5 years of relevant experience, or
• Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of 1 year of relevant experience
Interactive communication skills with ability to work with physicians, patients, families, significant others, and support staff; must have strong interpersonal, organizational, and telephone skills, working knowledge of anatomy and physiology, fundamentals of medical terminology, and experience/knowledge working with electronic medical records.
The hiring range for this position is $13.95 to $17.09 per hour.
Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.
-Retirement Savings Plan
-22 vacation days
-8 Paid Holidays
-Tuition benefits for employee, spouse and dependent children
-Free Metro Link/ Bus pass
-Free Life Insurance
-Health, Dental, Vision
-Health Savings Accounts (HSA)
-Long Term Disability Insurance
-Flex Spending Plan
Med School HR website (http://medschoolhr.wustl.edu)
Washington University in St. Louis is an equal opportunity, affirmative action employer and encourages applications from women, ethnic minorities, veterans, and individuals with disabilities.
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