CIB - Client Service Representative, Spanish Speaking - Tampa
JPMorgan Chase - Tampa, FL

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130015957

Job Description

"Hiring Manager: Please enter LOB details and job specific description below."

Client Service employees act as the point of contact for internal and external customers. They receive inquiries from customers in need of information, service assistance and problem resolution. They ensure that issues are addressed appropriately, accurately and in a timely fashion.

As a Client Service Representative-404 you will:
  • Interfaces with clients
  • May need to deviate from established scripts and protocols to resolve issues
  • Escalates when necessary
  • Analyzes client disputes
  • May need to work outside established guidelines to assure that issues are addressed
  • May complete or compile issues logs and reporting
Qualifications

"Hiring Manager: Please enter LOB details and job specific description below."

Skills required are intermediate:
Bilingual Required

Organizational skills

Attention to detail

Problem solving

MS Office skills

Oral & written communication

Time Management

Analytical skills

Ability to follow guidelines

Self motivated

Knowledge required is intermediate:
  • LOB knowledge +
  • Business processes and procedures
  • Product knowledge +
Job

Other

Primary Location

US-FL-Tampa-HO3-10410 Highland Manor / 02975

Organization

Treasury & Securities Services

Schedule

Full-time

Job Type

Standard

Shift

Evening Job

Employee Status

Regular

Corporate Brand

J.P. Morgan

JPMorgan Chase - 16 months ago - save job - block
About this company
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At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our...