POSITION MAY CLOSE AT ANY TIME ONCE A
SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED
Maintain all aspects of child support accounts based on Tarrant County child support Orders.
Essential Duties and Responsibilities:
Enters new accounts into the computer system. Modifies existing accounts according to new Court-ordered payment plans.
Checks for money held on new accounts. Identifies and distributes to cashier for posting.
Searches computer records for new and modified Orders. Searches card file for older records.
Locates and pulls Order cards for computation by Bookkeeping on problem accounts.
Files Order cards.
Maintains and updates personal information on all clients provided on Order cards.
Answers questions and resolves problems regarding missing information or errors through contacts with attorneys and clients.
Handles all returned money and attempts to locate payee. Ensures payments are re-mailed to accurate addresses.
Updates transactions entries into Trust Accounts.
Performs backup duties at the I.D. terminal. Runs payment histories and performs computations. Assigns account numbers for cash payments and income withholding orders.
Updates payee/payor addresses as a backup duty.
Performs all other related duties as assigned.
High School diploma or equivalent.
Five (5) years of any combination of college and work experience will qualify.
Customer service experience preferred.
Experience with PCs and PC software.
Good communication skills, both written and verbal.
If hired, must provide proof of educational attainment at new hire processing.
Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
Physical Demands and Work Environment & Other Requirements:
While performing the duties of this position, the incumbent is regularly required to walk, sit, stand, stoop, reach and lift.
Tarrant County, TX - 21 months ago