Guest Services Specialist
WakeMed - Raleigh, NC

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The Guest Service Specialist staffs and supervises all operations of the Guest Service Desk in the WakeMed Heart Center Inn. Responsibilities include registration of guests, check-in/check-out, arranging for special guest accommodations, coordination with Public Relations, WakeMed Heart Center departments, private physician's offices and other departments with-in the hospital regarding guest needs, guest billing, managing Guest Resource Center and daily operations of the Inn.

Experience Requirements: ; Candidates who possess AA or BA degree, one year or more experience in a hotel/health care/customer services environment required. Candidates who hold high school diploma/equivalent, five years or more experience in a hotel/health care/customer services environment required.

Select Education Type: Position requires Associates or Bachelor's degree in Hotel/Hospitality management or similar field; or high school diploma/equivalent with five (5) years or more experience in a health care/hotel/guest and customer services environment.

Licensure/Certification Requirements: Hours of Work: AS NEEDED

Weekend Requirements: As Needed

Call Requirements: NA

WakeMed - 22 months ago - save job
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If you wake up in a hospital in Wake County, North Carolina, you may be at one of WakeMed health system's facilities. WakeMed is a...