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As a Correspondence Control Specialist, in the Office of the Executive Secretariat, Office of the Chief Operating Officer, in the Office of the Assistant Secretary for Preparedness and Response, you will be responsible for managing, controlling, and processing all correspondence that is received and sent out by the department.
This vacancy is also being announced under merit promotion procedures under announcement number: HHS-0S-MP-13-860153 and the open and close dates are: 3/20 - 3/28. Please review that announcement to see if you are eligible for consideration under merit promotion procedures. NOTE: Applicants must apply separately for each announcement in order to be considered.
PHS Commissioned Corps Officers interested in performing the duties of this position within the Commissioned Corps (not as a career/career-conditional employee) are encouraged to apply under the merit promotion announcement indicated above.
This job opportunity announcement may be used to fill additional vacancies. KEY REQUIREMENTS
Suitability for Federal employment determined by background investigation
One-year probationary period may be required DUTIES:
Reviews information and updates databases on the status of correspondence.
Monitors and tracks the status of responses to incoming correspondence and ensures a timely response.
Analyzes and evaluates correspondence control procedures and identifies areas of improvement.
Develops implementation procedures to resolve issues in the processing of correspondence.
Develops reports on the status of correspondence in process. QUALIFICATIONS REQUIRED:
GS-09: At least one year of specialized experience, equivalent to the GS-07 level in the Federal service that included: monitoring and tracking incoming and out-going correspondence; gathering and compiling information for reports; and reviewing correspondence for compliance with format standards; or master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related (MUST SUBMIT TRANSCRIPTS) ; or a combination of the required experience and education for this grade level.
GS-11: At least one year of specialized experience, equivalent to the GS-09 level in the Federal service that included: reviewing and assigning incoming correspondence; participating in analyzing correspondence control procedures; creating status reports; and reviewing correspondence for compliance with format standards; or a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related (MUST SUBMIT TRANSCRIPTS) ; or a combination of the required experience and education for this grade level.
GS-12: At least one year of specialized experience, equivalent to the GS-11 level in the Federal service that included: coordinating the activities for processing and responding to incoming correspondence; analyzing correspondence control management procedures and identifying solutions; creating status reports; and reviewing and editing correspondence content for compliance with format standards.
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Failure to do so may result in an ineligible rating.
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program. For further information, click on foreign education .
Conditions of Employment:
1. Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees . Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
2. E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
3. Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
4. All qualification requirements must be met by the closing date of the announcement.
5. Financial disclosure statement required: No
6. One-year probationary period may be required.
7. Travel, transportation, and moving expenses authorized: No
8. Bargaining Unit Position: Yes
9. Drug Screening Required: No
10. Relocation incentives authorized: Maybe
11. Recruitment incentives authorized: Maybe
12. Student loan repayment incentive authorized: Maybe
13. Annual leave for non-federal service authorized: Maybe HOW YOU WILL BE EVALUATED:
Once the job opportunity announcement closes, a review of your résumé and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your résumé and supporting documentation, a determination is made that you have inflated your responses when compared to your background information, your score may be adjusted to more accurately reflect your skills and abilities. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
For Competitive Applicants/All U.S. Citizens: Eligible candidates will be assigned to a quality category: Best Qualified, Well Qualified or Qualified. Candidates in the highest category will be referred to the hiring agency.
Application of Veterans' Preference: The Category Rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher.)
The assessment questionnaire is designed to measure the following competencies that are required for this position:
Concepts, Principles and Methodology of Correspondence Control
To preview the assessment questionnaire, click the following link: View Assessment Questions BENEFITS:
The Federal government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at http://www.opm.gov/retire/retire_jobseekers.asp . OTHER INFORMATION:
Veterans' Preference: If you are a veteran claiming 5-point veterans' preference, you must submit a copy of your DD-214 (Member Copy 4) or an official statement from your command if currently on active duty. If you are claiming 10-point veterans' preference, in addition to the DD-214, you must also submit a Standard Form 15 (Application for 10-Point Veteran Preference) and the required supporting documents listed on that form. For more information on veterans' preference see http://www.fedshirevets.gov/ .
Career Transition Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp
Selective Service: The Defense Authorization Act of 1986 requires that all male applicants born after 12/31/59 who are required to register under the Military Selective Service Act, be registered or they are not eligible for appointment to this position. For further information concerning Selective Service requirements, go to: http://www.sss.gov/ .
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