SQL Programmer
Wilkins Research Services, LLC - Chattanooga, TN

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Overall Responsibility:

  • Preparing projects for the Call Center
  • Creation and maintenance of routine SQL Server Database Administrator functions or SQL Server 2008 databases such as: table indexing, views, backups, SQL Server log reviews/error corrections, database creation and changes and scheduled replication of databases.
  • Support to developers for all SQL Server needs and enforcement of naming conventions, relational database modeling and other database standards.
  • Codes, tests, debugs, documents, and installs both new programs/technologies and changes to existing programs/technologies of a complex nature with assistance of higher level personnel in order to provide quality IT services to user departments. Designs programs/technologies under the direction of supervisor.
  • Writes structured application/interface code from specifications conforming to established methodology and standards.
  • Conducts unit tests of either new or modified applications
  • Participates in code reviews to represent reviewed work for adherence to standards and specifications.
  • Writes or revises program documentation, operations documentation and user guides in accordance with standards.
  • Complete technical training and company orientation as required to strengthen organizational and technical knowledge.

Key areas of Responsibility:

  • Converting paper surveys and questionnaires into user-friendly computer-based surveys
  • Verifying final data for accuracy and making client-specified formatting changes
  • Providing clients with regular progress reports when requested
  • Coordinate with Call Center, HCAHPS (when applicable) and Editing Managers and Programming QC Technician concerning project start and due dates
  • Design, development and delivery of effective business applications;
  • Define and document complex business requirements and processes;
  • Lead and/or attend design sessions and review sessions with technical and business staffs, including all levels of management;
  • Review and assess vendor proposals;
  • Manage multiple, parallel projects using formal project planning techniques;
  • Manage application design through the various lifecycle stages from business need through design and delivery;

Consults with:

Other Programmers
HCAHPS Manager
Programming QC Technician
Call Center Managers
Editing Manager
Call Center Director
Data Processing Manager


  • Must have apparent aptitude toward basic language
  • Audio editing experience preferred
  • Must be able to understand, demonstrate, interpret and implement skip-pattern logic, regardless of complexity
  • Must be a logical and analytical thinker
  • Must be creative – thinking outside the box
  • Meticulous attention to detail, particularly in verifying data accuracy, skip patterns and survey quotas
  • Must be punctual and flexible in hours, including being able to be contacted or to come into the office outside of regular work hours
  • Must have above average working knowledge of Microsoft® Office applications
  • Education - Requires Bachelor's degree or technical certification or equivalent work experience.
  • Experience - 1-2 years work experience or having equivalent kind of skills experience.
  • 2 years of SOL Server Database Administrator on the job experience, with at least 1 year of that time on version 2008.
  • Experience with the following a plus:
  • Building stored procedures on SQL Server 2008

Skills and Abilities:

  • Demonstrated ability to project manage multiple, parallel projects
  • Familiarity with standard software development tools
  • Excellent oral and written communication skills

About this company
6 reviews
Past: Wilkins Research Services (WRS), was founded in 1971 by the late Madge H. Wilkins. The start up of the company was predominately from...