Roles/ Responsibility/ Qualifications:
1.Ensure the reliable operation of the production environment(s) and application(s). Provide off hours production support to customers as needed by investigating and resolving production or functional issues. Perform root cause analysis to troubleshoot issues, and work with the appropriate individuals/teams to resolve issues in a timely manner. Ensure timely and effective communications to affected parties (e.g., vendors, customers). Interact with applicable vendor(s) as required. Actively participate in determining the timelines for testing and implementation to minimize disruptions to business unit processes.
2.Serves as subject matter expert regarding practices and structures in the business unit (e.g., Finance, HR), and their relationships to existing and new business systems and practices. Helps identify process improvements through changes in practice, standardization or IT automation. Provide training on new applications to business areas and create training materials as needed. Develops reports as needed to compile and analyze data regarding business unit practices.1.Participates as a core team member of the ERP Systems Team. Collaborate with the business and technical resource colleagues in performing functional and workflow analysis in support of process design or re-engineering.
3.Develop, maintain, and enhance Oracle E-Business Suite applications and related third-party solutions. Create design documents and impact analysis for application modifications.
Successful candidates must be able to work in a collaborative and teamwork driven environment. Must be able to effectively work with different IT and customer groups within North America and off-shore as well as executives. Must be a self-starter, flexible and able to multi-task in a dynamically changing environment. Must have strong customer service, coordination, and interpersonal skills and excellent oral and written communication skills.
This position requires a minimum of two years experience working with computers; must demonstrate a working knowledge of database design, must have extensive knowledge of application configuration and design, in-depth understanding of the client's business, possess strong management skills, excellent communication and interpersonal skills, strong analytical ability, the ability to be flexible and to manage multiple tasks. A Bachelors Degree or its equivalent is required for this position.
•Experience working in the distribution industry;
•A minimum of 3 years experience working with the Oracle E-Business Suite 11i or higher, with expertise in HRMS, Finance and related reporting/analytics;
•Experience working with an off-shore technical team as a team member.
•Demonstrate quality and integrity of developing and maintaining system documentation;
•General knowledge and understanding of network operations, and system integration.
About Sogeti USA:
If you are looking to join a company with a proven record of success and limitless growth opportunities, start with Sogeti USA. We are a premier provider of information technology services to businesses and public sector organizations. Operating in 23 U.S. locations, the Sogeti USA business model is built on providing customers with local accountability and vast delivery expertise. Sogeti USA is a leader in helping clients develop, implement and manage practical IT solutions to help run their business better. With over 40 years of experience, Sogeti USA offers a comprehensive portfolio of services including Advisory Services, Application Development with New Technologies, Business Information Management Services, Engineering Services, Infrastructure Management, Cloud and Security Services, Mobile Services and Testing Services.
Part of the employee experience at Sogeti USA is working for a company that truly values the individual. We are committed to establishing and maintaining a relationship with each each member of our team and our mission to exceed our employees' expectations in the same way that we exceed our clients'. At Sogeti USA, that begins with what we believe is a highly competitive benefits package.
Sogeti - 7 months ago
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Sogeti USA helps businesses face up to their market challenges. A regional subsidiary of Sogeti, an operating division of global consulting...