Serves as the face of Boehringer Ingelheim Pharmaceuticals Inc. to patient advocacy organizations and professional medical associations within the Cardiovascular space. Understands the mission and vision of each organization in order to develop and understand how to work most effectively with the partner organizations. The incumbent must determine the best mix of organizations based on the knowledge of the therapeutic space. The incumbent must serve on high level industry boards/committees. The Director, Patient Advocacy and Professional Relations, also needs to understand and educate internal and external partners on political and social trends affecting BI and the healthcare industry as a whole.
Creates and initiates innovative strategies, programs, and tactics as part of the patient and professional advocacy relations team, which support the company’s strategic objectives and specific therapeutic franchise and product goals. The director plans and implements patient and professional advocacy programs within this specific therapeutic area to position the company as the preferred partner for influential patient and professional organizations within the identified therapeutic area. This therapeutic advocacy landscape is vast and the director must use his/her extensive knowledge of the space to best determine our direction and influence key stakeholders. The incumbent must be familiar with the disease state(s) associated with this therapeutic area and must determine the best mix of organizations to work with.
The director provides ongoing support to members of the identified franchises and product teams but also other company personnel, including government relations, medical affairs, managed markets, public relations and other corporate and field-based functions. The incumbent is responsible for educating these internal partners about the issues in the specific therapeutic patient and professional advocacy space and helps to identify opportunities to impact the business. The director thoroughly understands the complex and evolving compliance landscape and ensures that team members understand the internal policies and external regulations in all program planning and execution. The incumbent must also have a thorough knowledge and understanding of the social media space, e business channels and patient and consumer trends in order to develop innovative solutions to complex business issues.
The director supports the executive director in educating the organization about patient advocacy and helps to identify opportunities to impact the business with patient and professional advocacy programming beyond his/her core job. The initiatives created and launched to support patient and professional advocacy in this therapeutic area will include metrics and measurement/monitoring of initiatives that support the company’s goals and objectives. The director provides guidance, coaching and development to several direct reports. A comprehensive understanding of the specific therapeutic market, patient and professional advocacy in this particular space, as well as general management skills is required.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
Duties & Responsibilities:
Serve as BIPI’s primary point of contact to build and maintain collaborative, mutually beneficial partnerships with key patient advocacy and professional medical associations. Work to prioritize the organizations with which to partner. The director proactively and on an ongoing basis advocates BIPI’s priorities and objectives with senior leadership and opinion leaders at targeted associations with direct one-on-one meetings and participation in industry focused society boards/committees. The director identifies synergies and support opportunities that advance BI’s business objectives and the objectives of the non-profit organizations.
Develop overall strategy as it relates to the specific therapeutic market, with emphasis on business-defined disease states within the area. Additionally develop tactics to support the products through effective advocacy relations, emphasizing shared goals between BI and priority groups which align business objectives and realities. Participate in product and franchise planning process and team meetings as a full team member and create one-year and multiple-year strategies and tactical operating plans that account for advocacy opportunities for approved and pipeline compounds and relevant company concerns.
Follow company policies and guidelines for success, contributing to their development as requested by the executive director or other company personnel. Remain abreast of new developments in regulatory, legal and policy arenas that have an impact on the function and the franchise. Inform and equip team members about appropriate actions through periodic updates and training within the context of departmental training goals.
Define and standardize best practices in advocacy relations. Serve as an internal resource as appropriate and identify opportunities to maximize value of investment time and money in current and potential patient relations programs.
Liaise with key company personnel to garner company support of groups and function with a strong link to medical, brand teams and key global colleagues. Participate in brand planning and product team discussions to guarantee the plans account for advocacy opportunities and leverage PAR’s understanding of the organization’s needs.
Create appropriate budgets and monitor expenditures, revising spending as needed. Input data into departmental financial tracking system as required. Provide periodic reports and analyses to executive director and team members as needed.
Help build the company’s new patient and professional advocacy relations function as requested by the executive director, including but not limited to assistance with departmental planning and budgeting. Plan and execute responsibilities as assigned by the executive director or his/her designate.
Recruit and select applicants from a pool of qualified candidates to ensure all allocated positions are filled. Applies appropriate coaching style to each direct report to develop their skill set and ensure accountability.
Serve as an internal resource for innovative thinking as it relates to new patient and consumer trends including but not limited to the e business channel, social media and PAR’s role at the Geographic Business Leadership (GBL) initiative.
BS/BA degree (
and/or master’s preferred) with a minimum of 8-10 years in the pharmaceutical, biotech, device or diagnostic industry, including three to five years in advocacy relations
Experience and expert knowledge in the following areas is preferred: patient advocacy, professional relations, public relations, government relations, marketing, philanthropy
Understanding of brand and franchise needs, including relevant scientific, medical, economic and policy-related matters related to this therapeutic area
Proven understanding of key trends in both internal and external environment with an impact patient and consumer engagement, specifically in areas that affect political and social norms of relevance to BI.
Solid understanding through experience of patient and consumer trends as it relates to new forms of patient/consumer interactions: e business, social media, patient online communities
Ability to work in a contentious public environment
Proven understanding of the needs and behaviors of people living with or at risk for various diseases or conditions of greatest interest to the company as well as pressing public health issues, including but not limited to patients, their families, consumers
Proven ability to build and maintain partnerships with key external stakeholders including policy makers, advocates, and elected officials
Conflict management and resolution skills, including an ability to listen
Experience with corporate issues management and crisis management teams, including ability to anticipate potential challenges and respond to them effectively when they occur.
Extensive experience in the ability to effectively and successfully develop and deliver on a strategy and consistently get positive results
Proven ability to build, maintain and influence effective working relationships with key internal stakeholders, including marketing, medical affairs, public relations
Proven ability to deal with a high level of organizational scrutiny, complexity and breadth of issues going on within the organization and influence build relationships with executive management
Sensitivity to diverse groups of people both internal and external with the ability to show response for many different opinions and perspectives, including tolerance for ambiguity
Solid speaking, writing, and budgeting skills. Ability to present to groups of all sizes, sometimes at short notice
Ability to lead and represent the company and, where appropriate, to follow within a large complex organization and within small working teams
Ability to work with minimal supervision and be an effective team player
Sound judgment in decision making
Ability to manage multiple priorities with excellent organizational and problem-solving skills
Proven ability to manage, lead and successfully coach others; Minimum of three years management experience
Ability and willingness to travel up to 50%.
Must be legally authorized to work in the United States without restriction.
Must be willing to submit to a background investigation, including verification of your past employment, criminal history, and educational background
Must be willing to take a drug test and post-offer physical (if required)
Must be 18 years of age or older
Boehringer Ingelheim is a different kind of pharmaceutical company, a privately held company with the ability to have an innovative and long term view. Our focus is on scientific discoveries that improve patients' lives and we equate success as a pharmaceutical company with the steady introduction of truly innovative medicines. Boehringer Ingelheim is the largest privately held pharmaceutical corporation in the world and ranks among the world's 20 leading pharmaceutical corporations. At Boehringer Ingelheim, we are committed to delivering value through innovation. Employees are challenged to take initiative and achieve outstanding results. Ultimately, our culture and drive allows us to maintain one of the highest levels of excellence in our industry. Boehringer Ingelheim, including Boehringer Ingelheim Pharmaceuticals, Inc., Boehringer Ingelheim USA, Boehringer Ingelheim Roxane Inc., Roxane Laboratories Inc., Boehringer Ingelheim Chemicals, Boehringer Ingelheim Vetmedica Inc. and Ben Venue Laboratories Inc., is an equal opportunity employer. M/F/D/V
Boehringer Ingelheim is firmly committed to ensuring a safe, healthy, productive and efficient work environment for our employees, partners and customers. As part of that commitment, Boehringer Ingelheim conducts pre-employment background investigations and drug screenings.
BI Pharma/BI USA
As the US headquarters of German drug maker Boehringer Ingelheim, Boehringer Ingelheim Corporation oversees about half a dozen stateside...