Under the direction of the Director of the Academic Success and Retention Programs (ASRP) Office, the Retention Specialist is responsible for providing academic counseling, major exploration activities and support services to numerous upperclassmen student cohorts, and monitoring progress toward degree completion. The Retention Specialist works with the director and other staff of the ASRP office to develop and deliver University-wide upperclassmen and transfer student success programming. In order to provide students with needed support services, the Retention Specialist will facilitate strong working relationships, fostering partnerships with academic departments within the Schools and College, and other University administrative offices. The Retention Specialist stays current on trends in the areas of academic advising, student retention, graduation rates and student services.
MAJOR DUTIES AND RESPONSIBILITIES :
· Provide academic counseling, major exploration activities and support services to upperclassmen students, and monitor progress towards degree completion.
· Work closely with the Director on the development and implementation of an upperclassmen/transfer student success program – aimed at providing programming, support and resources to all students with 60+ credits.
· Develop a comprehensive social media and marketing campaign for the ASRP Office – designed to both orient and support both incoming and returning upperclassmen students.
· Assist the Director in the training, use and maintenance of the Starfish program within the ASRP office.
· Teaches one section of the GNED 100 adult seminar course per academic year.
· Manage a cohort of Academic Action upperclassmen students (e.g. probation, suspension appeal, dismissal appeal) – track their compliance with University academic standards, meet with them on a monthly basis, monitor and assess their performance and effectiveness.
· Plan and develop a comprehensive early-intervention program for upperclassmen students whose cumulative and/or major GPAs fall within a 2.00 and 2.29
· Establish a collaborative partnership with the Coordinator of Academic Progress in the Center for Advising & Student Transitions (CAST) to ensure that all academic action interventions are being carried out consistently.
· Serve as the primary supervisor of the Peer Advisors assigned to work within the department – manage all work assignments, evaluate performance and handle all payroll/HR details.
· Maintain essential records and files; learn and fully utilize Student Information System (SIS+), Starfish, GCal, LiveAdvisor, Blackboard and the Microsoft Office Suite.
· Actively support the programs and initiatives within the Enrollment Management & Student Academic Services (EMSAS) unit as well as of the Student Development & Campus Life (SDCL) division.
· Develop, facilitate and evaluate a Graduate Intern/Assistant Development Program for the Division of Student Development and Campus Life (SDCL) – series of monthly professional development workshops – during both the fall and spring semesters.
· Participates in the extended and evening hour services provided by the ASRP office each semester – as scheduled.
· Perform other duties as assigned by the Director of the ASRP office.
The above statements reflect the general details considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Qualifications & Requirements
Completion of Master’s degree required from an accredited college/university. All candidates must have: a minimum of three (3) years professional academic advising experience in higher education; excellent computer, written, and oral communication skills; and an understanding of working with diverse university student populations.
Anticipated Start Date
April 1, 2013
Send cover letter and resume to
(include vacancy # if above)
Montclair State University
Montclair, NJ 07043
Open Until Filled