Starbucks Team Leader
Giant Eagle - Lyndhurst, OH

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This job contributes to store success by ensuring customer service experience standards are met and surpassed at all times during the hours of operation.

Job Responsibilities

Maintains the quality of department operations in regards to cleanliness and safety.

Demonstrates the "just say yes" behavior by taking care of customer needs.

Welcomes and connects with every customer.

Coaches new team members through their training.

Follows and directs others to follow store polices and procedures for operational flow at each station.

Ensures all company polices, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner.

Follow health, safety and sanitation guidelines for all products.

Performs and directs others to complete the cleaning and operational tasks in accordance with the daily work list.

Orders to insure proper stock levels are being maintained.

Trains all Team Members on cash handling and cash register procedures.

Maintains accountability for department operations, team member development and financial contribution.

Prepare and post a proper department schedule and adjust staffing needs to meet department business.

Responsible for controlling some expense within a department.

Supervision of team members within an area or section of a department.

Education and Training Required

High school diploma or equivalent

Experience Required

0 to 6 months

Age Requirement

At least 18 years of age

Competencies Required

Adaptability

Customer Focused

Gets Things Done

Interpersonal Skills

Problem Solving

Respect for Self and Others

Business and Financial Acumen

Builds High Performance Teams

Communicate w/Courage & Impact

Manages Team Execution

Strategic Thinking & Planning

Work Environment

Warehouse environment with exposure to hot and cold temperatures

Physical requirements

Bending

Carrying Up to 50 pounds

Hearing (auditory)

Lifting Up to 50 pounds

Operating Equipment

Pulling

Pushing

Reading

Reaching

Repetitive Motion

Scheduling

Sight or Peripheral Vision

Standing

Telephone Usage

Twisting

Communication (verbal)

Unloading

Walking

Writing

Equipment Used

Coffee Brewer

Calculator

Computer

Copier

Fax Machine

Printer

Telephone

Cappuccino Machine

Carts

Coffee Grinder

Compactor

Intercom

Label Gun

Ordering Machine

Plastic Baler

Register

Trash compactor

U-Boats

WalkieTalkie

Giant Eagle - 22 months ago - save job - copy to clipboard - block
About this company
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Giant Eagle Inc., is one of the nation's largest food retailers and distributors with approximately $9.3 billion in annual sales, which...