Specialist Customer Service
Cisco Systems - North Carolina

This job posting is no longer available on Cisco Systems. Find similar jobs: Specialist Customer Service jobs - Cisco Systems jobs

With Cisco’s Next Chapter –

TOMORROW starts here, updated job descriptions are being introduced to align with the new branding.
As we enter the era of the Internet of Everything, in keeping with Staffing’s vision that every hire accelerates Cisco’s competitive advantage, the global social media / branding team is excited to present the Cisco employment branding pitch for all external requisitions. Our goal is to align our employment brand with the new Cisco global integrated brand marketing campaign, TOMORROW starts here.

EDM Data Analyst Role:
Position Overview:
The Data Analyst position for the Bank of America EDM is responsible for receiving, processing and analyzing the MACD requests from the partner(HP). This position is also responsible for identifying exceptions to the process and providing feedback in regards to this inventory back to the partner. On occasion, will be asked to provide reporting from the tool based on the processing of these MACDs. Also will need to work closely with the Contract team who manages the EDM on bug tracking and fixes.
•Must be at an intermediate level proficiency or above in Microsoft Excel
•Handle direct requests from the customer and provide feedback / responses in a timely fashion
•Ability to work with internal teams and contractors to resolve technical problems with the EDM tool
•Must be able to review and analyze large spreadsheets in order to identify data discrepancies and errors
•Provide periodic reporting for the account team upon request

Cisco Systems - 14 months ago - save job - block
About this company
676 reviews
Are you changing the world? We are. Cisco, a worldwide leader in IT, is changing the way the world works, lives, plays and learns. Our...