Supervisor, Technical Team
Covance - Indianapolis, IN

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Job Posting
As a Supervisor in the Technical Team, your responsibilities include the following:
• Manage and supervise the operations of a team in charge of implementing Central Laboratory Protocol Requirements into Covance CLS databases.
o Ensure appropriate resource allocation to implement and modify databases to achieve agreed upon service levels in a timely manner.
o Manage the workload balance within the Team.
o Ensure the adherence to Standard Operating Procedures and work instructions
o Develop, implement, monitor and manage performance metrics and take corrective actions when appropriate in order to assure a high level of quality.
• Manage and supervise staff including but not limited to:
o Day-to-day management and supervision of individual team members.
o Complete thorough, timely and well-documented performance evaluations and interim progress reviews.
o Establish and monitor performance objectives for direct reports and take corrective action when appropriate.
o Identify appropriate successors/deputies for all key roles within Technical Team.
• Monitor, track, manage and ensure resolution of customer complaints, issues
and concerns.
• Instill and manage a culture of continuous improvement, quality and productivity.
Covance is one of the world's largest and most comprehensive drug development services companies with more than 10,000 employees in 60 countries. Through its nonclinical, clinical and commercialization services, Covance has helped pharmaceutical and biotech companies develop one-third of all prescription medicines in the market today.
This is an exciting opportunity to join our team!
High School Diploma or equivalent AND a minimum of 2 years work experience in clinical research, including a strong working knowledge of the ICH guidelines and FDA, IRB/IEC regulations.
University/College degree (life science preferred)
Technical Adminsitrator experience - &
gt;2 years. Covance Experience - >4 years. Or: Previous Supervisor/Management Experience or Education
Demonstrated competency and experience with workflow management in high production areas &
gt;2 years External: Required: Demonstrated competency and experience with workflow management in high production areas &
gt;2 years Demonstrated leadership / management experience and successes - &
gt;2 years Preferred: Medical Technology or Lab operations experience - &
gt; 2 years Experience in Clinical Trials operations or services EEO Employer
Covance is committed to diversity in the workplace and is an equal opportunity employer. (M/F/D/V). Your confidentiality and privacy are important to us.

About this company
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Covance Inc. is a drug development services company providing a range of early-stage and late-stage product development services on a...