Digital Channel Business Banking Sr. Product
Seeking a Senior
Product Manager who will be responsible for defining revenue-generating feature
functionality and product enhancements for Small Business Online. The Sr. Product Manager will also need
to consider and pursue cross-channel integration, focusing prominently on the
mobile application and website.
Responsible for managing the entire product life cycle from planning to
execution to ongoing management post launch. The ideal candidate will have a
proven track record of successfully leading the conceptualization, design,
development, launch and ongoing support of world-class online or mobile products
for small business/treasury clients or similar professional experience.
Job Title: Online
Channel Senior Product Manager
Job Class: 320115
Reports To: Online
Channel Development Manager
strategy and roadmap to facilitate delivery of a quality online/mobile client
experience ensuring that the client (internal/external) can independently
achieve their objectives. Lead a cross-functional Product Development team
ensuring that assigned products meet customer demands, are positioned optimally
to drive revenue, minimize operating expense, remain competitive and are
delivered within acceptable timelines and quality standards. Responsible for all
strategic and tactical aspects of product optimization, management, support,
marketing and profitability.
Essential Duties and
Following is a summary
of the essential functions for this job.
Other Duties may be performed, both major and minor, which are not
mentioned below. Specific
activities may change from time to time.
1. Develop and
implement product strategy and roadmap for new and existing products to
include: overall strategy, product
positioning, creating the value proposition and identifying target markets
2. Provide tactical
plans and guidance in support of product strategy (product lifecycle management)
for existing and new products or features.
industry trends, competitive environment and new product
features/functionality/application to improve client experience and product
quality in the Online/Mobile space.
anticipate, and document client needs for assigned product/channel.
5. Provide product
support for internal lines of business and aligned projects.
6. Identify and
mitigate risk for existing and potential products
7. Work with
cross-functional, cross-business teams to ensure successful product delivery,
regular communication with stakeholders, and ongoing relationship
Required Skills and
The requirements listed
below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
1. Bachelor’s or advanced
degree in business, marketing or equivalent education and related
2. Strong knowledge of mobile
industry – technology, trends, user-behaviors. Focus on financial services
would be great, but other industry expertise is also
3. Ten or more years of work
experience as a member of a team responsible for setting strategic direction,
product management, sales or industry analysis
4. Strong leadership skills, ability to interact with senior
management and clients
5. Superior verbal and written
communication skills to create product documentation and communicate across
6. Strong influencing,
negotiating and conflict management skills
7. Visionary in terms of fully
advancing concepts to implementation and growth
8. Ability to utilize Microsoft
applications, including Outlook, Word, Excel, Access and
9. Ability to travel as needed,
Ability to manage others directly or
Online Marketing and technical expertise
1. Master of Business
Administration or equivalent
2. Product Management
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