Frankfort - Instore Assistant Branch Manager
Woodforest National Bank - Frankfort, KY

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012031

Description

Assistant Branch Manager (Instore)

Demonstrate excellent communication skills, both written and verbal

Demonstrate outstanding customer service making appropriate decisions within specified guidelines

Develop and cultivate professional relationships with employees, customers and instore partners

Participate in the management of daily operations; working opposite schedules of other managers to ensure adequate coverage

Participate in the direction and delegation of operational and sales responsibilities for branch employees

Supervise teller transactions for the purpose of determining risk; recommend course of action

Responsible for marketing bank products and services

Act as a resource for employees by demonstrating extensive knowledge about bank products, services and sales

Demonstrate proficiency with regard to policies, procedures and bank regulations pertaining to branch operations

Develop an understanding of branch performance, branch reports and budget information

Develop a business owner approach; assist employees in overcoming obstacles in order to reach branch goals

Responsible for maintaining a professional work environment

Apply strong problem solving skills to resolve complex customer and employee issues

Practice branch security procedures and protect customer and employee confidentiality and privacy

Availability; work retail hours, including weekends, evenings and holidays

All other duties as assigned

Qualifications

Education and Experience

High school diploma or equivalent

2 or more years combined banking and /or supervisory experience in a customer service environment

May substitute a Bachelor’s degree for 1 year of experience

Woodforest is an Equal Opportunity Male / Female / Disabled / Veteran and Affirmative Action Employer

Job

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Branch Banking

Primary Location

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Kentucky-Frankfort

Schedule

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Full-time

Work Locations

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KY - Frankfort WM

301 Leonardwood Dr

Frankfort

40601

Unposting Date

:

Ongoing

Organization

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WOODFOREST NATIONAL BANK

About this company
383 reviews
Chartered in Houston in 1980, Woodforest National Bank is owned by Woodforest Financial Group, Inc., headquartered in The Woodlands, TX....