Assists office staff.
DUTIES OF POSITION:
*(Denotes essential functions)
*1. Assist students, community members and staff with questions and concerns, both in person and phone.
*2. Schedule appointments for new and prospective students: individual counseling appts. and new student advising sessions.
*3. Provide referrals to other COD services and individuals.
4. Screen requests, ask pertinent questions, describe services, answer general questions.
5. Conduct intake screenings and decide on appropriate action.
Received by Employee:
Administrative Assistant III
Exercised by Employee:
THIS IS A FEDERAL WORK STUDENT JOB.
High school degree or equivalent.
Must be enrolled in the current semester for at least 6 credit hours.
Cumulative GPA of 2.0 or above.
If a first semester student, GPA requirement is waived.
Student must be eligible for Federal Work Study.
Previous customer service experience, proficiency in written and spoken English. Some knowledge of Windows, Microsoft Office and keyboarding skills.
EQUIPMENT AND/OR MACHINES USED:
General office equipment, personal computer, multi-line phones, copier and fax machine.
Test - Not required
Filing Test - Not required
Physical - Not required
- Not required
College of DuPage - 2 years ago