Dignity Health - Phoenix, AZ

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The Third Party Application Analyst works as a liaison among stakeholders of the EHR Alliance Meditech program in order to understand the business requirements that drive the analysis and design of quality technical solutions. The Third Party Application Analyst will elicit, analyze, design, communicate and validate requirements for changes to business processes, policies, and information systems. The Third Party Application Analyst understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. In addition to being accountable to direct line Management, the Third Party Application Analyst may be accountable to and take direction from EHR Alliance Management. The Third Party Application Analyst will directly interface with Information Technology’s internal customers at the Individual Contributor, Manager and Director levels.

This position requires:
  • Bachelor’s degree or equivalent professional experience required.
  • Minimum 4 years of IT industry experience
  • Strong HL7 knowledge and interface experience
  • Healthcare workflow knowledge
  • Technical writing and documentation
  • Systems analysis and design
  • Extensive knowledge of various IT applications.
  • Extensive IT operations experience with strong understanding of web applications structures, theories, principles, and practices.
  • Experience with concepts of a complex web application environment.
  • Excellent knowledge of healthcare-related software applications.
  • Strong interpersonal and relationship-building skills, with the ability to manage up, down and across levels of the organization.
  • Ability to create, manage and enhance customer and vendor relationships.
  • Highly self-motivated, self-directed, and attentive to detail.
  • Ability to work in a complex and matrixed team environment; experience working in a team-oriented, collaborative environment.
  • Ability to handle multiple tasks, set priorities, schedule, and meet deadlines.
  • Skills in Microsoft Project, Word, Excel, PowerPoint, and Visio.
  • Identification with and support of the Mission and Values of Catholic Healthcare West and its Sponsors.
  • Understands and employs fundamental concepts, practices, and procedures relating to systems analysis and design.
  • Strong understanding of process redesign including documentation of current state IT and Business processes. Ability to facilitate future state workshops with end users.
  • Knowledge of business operations and in-house business systems required.
  • Ability to understand IT projects and concepts as they relate to high-level business objectives, and ability to present those concepts to both IT and non-IT audiences in a concise and easily understandable manner.
  • Strong knowledge of MS programs e.g. Word, Excel, Access, PowerPoint, and VISIO • Strong analytical and problem-solving skills required.
  • Possess thorough understanding of business analysis techniques and tools.
  • Proven abilities in problem management, process analysis and root cause analysis.
  • Identification with and support of the Mission and Values of Catholic Healthcare West and its Sponsors.
  • Strong communication skills (written and verbal) for information gathering and the ability to interact with various client groups.
  • Ability to work in a complex and matrixed team environment.
  • Ability to handle multiple tasks, set priorities, schedule and meet deadlines.

Travel at times will be extensive (approximately 50%) as the role will interact with representatives from 12 to 15 hospitals in California, Arizona and Nevada

Dignity Health , headquartered in San Francisco, CA, is a system of 40 hospitals and medical centers in California, Arizona and Nevada. Founded in 1986, Dignity Health is one of the nation's largest not-for-profit hospital systems and the largest private health care system in California. Dignity Health is committed to delivering compassionate, high-quality, affordable health care services with special attention to the poor and underserved. The Dignity Health network of nearly 10,000 physicians and approximately 53,000 employees provides health care services to more than five million people annually. In 2010, Dignity Health provided $1.3 billion in charity care and unsponsored community benefit.

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With a growing network of hospitals throughout Arizona, California and Nevada, Dignity Health offers a spectacular array of career...