Provide remote and on-site support to a client base of approximately 50,000 users by diagnosing and resolving computer software, hardware, and network-based technical issues, performing changes and troubleshooting problems in the telecommunications system, and by assisting users with domain access and access to our enterprise business systems.
Minimum Qualifications (Education & Experience):
This position requires a high school diploma or equivalent, with three years of experience in related positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Preferred Qualifications (Education & Experience):
Two years experience providing support in a University environment.
Special Skills/Licenses/Training/Certifications Necessary:
Application Deadline Date:
Additional Information for Applicants:
This position requires a level 1 background check.
This position allows eligible veterans and their spouses to claim Veterans Preference. Applicant's claiming preference are responsible for providing required documentation at the time of submitting application; such documentation is required for eligibility determination. All documents should be sent to: USFCareersHelp@admin.usf.edu.
Application Posting Date: