GCA Services Group is a leading provider of comprehensive janitorial, maintenance and facility services to the specialized industry and education markets. GCA has selected sectors of the market where quality cleaning, maintenance and appearance are paramount to the basic function of enterprise. With expertise in clean rooms, automotive, pharmaceutical, nuclear power, high-tech, higher education and K-12 school districts, GCA boasts one of the strongest, most experienced management teams in the industry. GCA currently has over 34,000 employees servicing more than 500 million square feet daily with operations in 46 states and Puerto Rico.
Job Summary: The incumbent’s primary job responsibility will be the management of an assigned territory including one very large single account and numerous smaller accounts. Specific responsibilities include work-scheduling of all account personnel, establishing work standards, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation/training of Account Managers and support personnel, customer relations, and special project work as requested. This individual will also ensure that all managed services are being provided in a proper and cost effective manner and according to contractual obligations.
Major Duties: (Essential Functions):
Oversee custodial operations for several small and large accounts.
Establish and maintain open lines of communication with customer.
Ensure proper usage of supplies and equipment through the training and development of supervisors and employees.
Monitor daily work hours using efficient scheduling to remain within budgetary guidelines.
Be able to operate and teach subordinates how to safely operate and maintain all types of cleaning machinery and equipment.
Adhere to company guidelines for employee relations, employee discipline and termination procedures.
Provide safe working environment for the employees. Follow all Safety guidelines and procedures.
Respond to emergency situations in a timely and efficient manner.
Resolve and follow-up on all complaints/issues from customers, employees or others.
Conduct building inspections on a routine basis, frequent walk through’s with customer.
Perform various administrative duties.
Delegate other assignments for special projects.
Schedule and monitor periodic work.
Minimum Qualifications for Consideration:
Bachelor's Degree OR related experience AND three to five years large facility Management/Supervisory experience.
Knowledge, Skills and Abilities Required:
Strong commitment to high level service and quality standards.
Proficient written and verbal communication skills.
Demonstrated ability to coach, motivate, develop and lead a team.
Ability to plan, organize, direct and delegate.
Ability to work well under pressure and meet deadlines.
Strong sense of urgency; self-directed.
Experience managing custodial operations in an industrial, manufacturing, warehouse, and/or educational environment.
Excellent Microsoft Office Skills (Word, Powerpoint, Excel and Outlook)
PHYSICAL FUNCTIONS REQUIRED: Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.
A criminal background check, results of which are not necessarily a bar to employment, and a drug screen are required.
Keyword: Regional Manager
From: GCA Services Group, Inc.
GCA Services Group, Inc. - 19 months ago