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.Hello and thank you for viewing this 'pipeline' job posting. Please note that there is currently no opening for this position. This particular posting has been created in an effort to help pre-identify candidates interested in being considered for future roles as they become available. By submitting your resume to this requisition, you are not formally applying for a position with Travelers, rather you are indicating an interest in being contacted when roles like this open. These position/s can be located countrywide.
Report to Risk Control Boiler & Machinery Field Manager. Deliver quality and timely risk control service to internal and external customers in the assigned territory. Work closely with Boiler and Machinery underwriting and claim groups, in support of making informed decisions to maximize profit and growth. Works on complex risks, understands and evaluates Boiler and Machinery coverage, extended coverage, and generally has 10 plus years of Boiler and Machinery consulting experience. May assume marketing and account management responsibilities.
Capable of providing risk evaluations and claim investigations in some of the `Special Risk¿ categories.
Primary Duties and Responsibilities
Perform risk evaluations, identify key objects, evaluate exposures and controls, develop meaningful loss estimates, and communicate findings to business partners. Apply critical thinking to determine adequacy of control, likelihood and magnitude of loss, and overall insurability.
Promptly investigate claims as requested by the claim department. Evaluate elements of the accident, extent of damage, damage verification, invoice review, and cause of loss. Identify external factors that may have contributed to the loss, and opportunities for subrogation. Effectively communicate, document, and report findings.
Conduct boiler and pressure inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action, and submitting required reports. Explain to customer how these recommendations impact their business and appropriate courses of action.
Build and maintain productive relationships with underwriting and service teams assigned to support the business, with the broker/agent community, with claim, and with clients.
Serve in the Account Manager role for a designated local account, agent, or broker. Manage the relationship to ensure service needs are met. Participate in marketing calls, conduct presentations to sell risk control and its services. Assist in the development and delivery of training seminars.
Manage workload within an assigned territory by utilizing all available resources. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize technology resources for maximum efficiency. Respond to customer requests in a timely and professional manner.
Provide mentoring and training to risk control consultants, account executives, claim representatives, agents, brokers, and jurisdictions. Conduct co-surveys to further develop and strengthen staff and relationships. When possible, serve on jurisdictional Boiler Boards and/or Task Force Teams to provide technical expertise to the industry.
Perform all tasks in accordance with the Travelers Boiler & Machinery Safety Program. B&M Risk Control personnel should be certain that proper accident prevention and hygiene controls are in place for all tasks and should not expose themselves to:
Unguarded elevations and unsecured ladders, or non-standard or unsafe means of ascent or descent.
Confined spaces that have not been verified as having sufficient oxygen, and verified are free of any toxins above OSHA action levels.
Confined spaces that contain explosive materials
Asbestos, or any other toxic materials
Exposed electrical conductors
Boilers, pressure vessels and machinery that has not been properly locked out and tagged out to a condition of zero energy of all forms.
Eye and ear hazards
Extremely hot or cold surfaces or ambient conditions.
In performing the functions of the position, the incumbent may be required to:
Climb, balance, maneuver, at high levels and in dark places
Walk on uneven surfaces
Climb through tight openings
Work in confined spaces
National Board Commission
Clearly expresses ideas, recommendations, etc. in writing.
Influences others to take action on recommendations, obtains consistent by-in.
Shares information and maintains confidentiality
Has mastered Risk Control computer systems applications relevant for their area
Handles assignments up to the level requiring RSC or Specialist
Handles most complex surveys in territory
Identifies customer needs and takes appropriate action to meet those needs.
Act with a sense of urgency.
Builds credibility with internal and external customers
Creates customer satisfaction by demonstrating the value of inspection and/or risk control services
Continually assesses workload in light of business priorities; directs own efforts accordingly
Identifies methods for improving personal productivity
Understands when it is appropriate to bring in technical expertise of our specialists.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
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