Foxwoods Resort & Casino - Mashantucket, CT

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Reg FT
Closing Shift

Under the direction of the Luxury Retail Management, the incumbent is responsible for providing superior Guest Service to all guests, that which is typically found in a luxury retail environment. Must possess the ability to multitask proficiently while promoting the culture of Guest Service. Must possess the ability to maintain, establish, and develop guest rapport; building quality guest relationships that result in increased sales and repeat business, including the meticulous up-keep of guest's profiles. Must demonstrate proficiency in product knowledge/selling techniques of luxury products/brands. Must possess the ability to increase sales and strive to achieve daily/monthly/annual budgetary goals via knowledge, service and repeat sales/business. Must possess the ability to insure impeccable store appearance to standards. Assists with inventories to insure a complete and accurate count of merchandise. Must be professional, courteous, and have a friendly demeanor. Must be proficient in register transactions and have ability to adapt to new technology. Ability to speak, read, write, and understand English, required. Must possess a clear, pleasant speaking voice and good hearing to insure effective communication. Previous selling experience providing personalized guest service with luxury products / brands, required. Must successfully complete a math test and writing sample. Minimum of one (1) year experience in a luxury retail environment, preferred. High School diploma or GED required. Previous technology sales experience and/or Apple product knowledge, with a focus on world class Guest Service preferred. MacAppeal Sales Consultants are required to receive their Apple Product Professional Certification within 30 days of being in their position.

About this company
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Mashantucket Pequot Tribal Nation has propelled itself from the depths of poverty to its lofty position as the wealthiest Native American...