Consumer Tools Manager
Blue Cross Blue Shield Association - Washington, DC

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Leads the identification, development and implementation of FEP’s evolving consumer tools offerings including tools focusing on Benefits/Administrative Management, Provider Selection, Pharmacy Benefits Management, Financial/Expense Management, Nurseline, and Health/Wellness, as well as other new consumer tool products/services identified as strategically strengthening FEP’s competitive position within the FEHBP market.

Required Basic Qualifications
•Bachelors Degree in Business Administration or other business discipline or equivalent work experience
•Minimum of 5 to 7 years of health care experience with progressive responsibilities
•Minimum of three years of project management experience.
Preferred Basic Qualifications
•Master’s degree in Business Administration or related field.
•Demonstrated comprehensive knowledge of healthcare consumer tools and industry trends.
•Demonstrated comprehensive knowledge of the Federal Employee Health Benefits Program and its various functions/disciplines.
•Demonstrated ability to conceptualize long term, innovative strategies as well as conceive tactical, issue-driven solutions, including the ability to identify data/information needs, acquire and organize data, deliver analyses, and identify major findings
•Demonstrated ability to integrate marketing, finance, and operations concepts into delivery models, guide feasibility analyses with multi-disciplinary teams as well as develop business case analyses
•Demonstrated project management experience including leading project teams, guiding workgroups and teams to develop consensus on objectives and problem resolution for a broad range of topics and scope, and managing work plans and budget and resources
•Demonstrated ability to create and communicate innovative conceptual models and synthesize diverse types of information
•Experience with vendor management, including operational development, implementation, and maintenance activities
•Ability to develop and lead Plan and BCBSA presentations to a variety of audience members, and represent and promote achievement of identified project goals independently to external and internal stakeholders
Equal Opportunity Employer M/F/D/V

About this company
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Health Care Service Corporation (HCSC) is a licensee of the Blue Cross and Blue Shield Association. The mutually owned company consists of...