This position is located at the Orangeburg Facility in Orangeburg, S.C. The DMV License Examiner I has a range of expertise from searching and resolving problems to determining compliance with legal requirements for services. Under limited supervision, the DMV License Examiner I evaluates the skills and abilities of applicants to operate a motor vehicle for all classes of driver license by means of road demonstration testing. The DMV License Examiner I also performs administrative duties pertaining to all aspects and phases of motor vehicle registration and driver license documents.
The DMV License Examiner I administers road test examinations. The DMV License Examiner I determines applicant's physical and mental fitness and competency to safely operate motor vehicles. Administers written, oral and automated examinations to determine applicant's knowledge of laws and driving procedures. Performs pre-trip inspection on the general working condition of vehicle operated by the applicant.
Examines, accepts, prepares, enters, and prints all documents required in issuing driver licenses, beginner permits, and identification cards for all classes; original duplicate transfers, temporary and replacement vehicle registrations, license plates, permits, and/or titles. This includes requests for repossessed, abandoned, salvaged, homemade and rebuilt vehicles. Performs edits of the customer name and address fields.
Processes Motor Vehicle Registration requests. Researches suspension inquiries, modifies driver International Registration Plan, registration credentials and issues automobile dealership licenses.
Greets and directs customer to appropriate areas in the office and answers customer inquiries pertaining to driver, vehicle, and registration, titling and insurance requirements by phone and in-person.
Collects all required fees and donations for the Gift of Life Trust fund. Reconciles and prepares individual daily reports and refund request documents. Computes vehicle sales taxes and makes weight adjustments to the vehicle record file.
Receives, codes and issues receipts for surrendered license plates; boxes surrendered plates and completes pick-up requests. Faxes, mails documents, and runs errands for the branch office that may include trips to the post office and making the bank deposit.
Performs routine maintenance on equipment.
Minimum and Additional Requirements:
A high school diploma and two (2) years experience as a DMV Branch Office Specialist or equivalent combination of training and related experience. Must have a SC valid driver's license and be at least 21 years of age with one year driving experience.
Training will consist of (12)days in Blythewood and continue at a Centralized Training Site (which may not necessarily be at the location where you have been assigned) for an additional four (4) weeks. An employee that scores below 80% on the weighted average of all assessments will be terminated from their position for failure to successfully complete the training requirements.
Ability to communicate in a professional and effective manner with internal and external customers. Excellent customer service skills. Thorough knowledge of driver licensing eligibility requirements. Application of DMV organizational competencies.
Tasks are completed in a climate-controlled office setting, but is required to be outdoors and on the road to conduct tests. The work requires sitting and/or standing for prolonged periods of time, walking, and constant talking. Exposure to warm or cold temperatures when working outside. Exposure to processing chemicals used in development of driver's license.
Limited overtime may be required to meet departmental deadlines or to serve all customers. Must attend required training.
This job is located in Orangeburg DMV Field Office, Orangeburg, South Carolina. Also, you must be able to travel to another Customer Service Center within a 30 mile radius of your home Customer Service Center to meet staffing needs if required.
Ability to pass New Employee Training to have a working knowledge of the Phoenix System and related hardware. The ability to explain policy and procedures to customers. Ability to apply basic computer skills, customer service, good communication skills and a team player. Has the ability to work under pressure during peak workload periods.
Supplemental questions are considered part of your official application. Please complete the state application to include all current and previous work history, professional references, present salary, and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for this position.
State of South Carolina - 22 months ago