Operations Manager
US Security Associates - Belmont, CA

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U.S. Security Associates, one of Americas largest security companies is seeking an operations manager with a minimum of 2 years experience in the security industry. This position will be located in the Belmont, CA area. Pay will be dependent on experience. Full benefits package. JOB SUMMARY: Reports to the Branch Manager Manages the daily operations of the branch Monitors the duties of the branch staff Implements the quality policies of U.S. Security Associates to include the Quality Management System (QMS) and Quality System Procedures (QSP). Participates in the customer acquisition process Participates in the contract review Implements steps to validate the services we provide Implements training programs Implements the customer management processes to include the Responsive Management process Participates in the service implementationJOB DUTIES AND RESPONSIBILITIES: Supervise all full-time and part-time security personnel. Hire, train, and evaluate security personnel. Initiate disciplinary actions and terminations as required. Prepare weekly work schedules for full-time and part-time Security Guards, including positing of schedules. Provide security staffing for other functions as may be required. Enforce and make recommendations regarding building security plans and schedules. Account for all Security Guards hours, including sick/vacation, etc; review payroll for submission to accounting. Approve time off for Security Guards and submit request to the Branch Manager for final approval. Maintain records and files as required for all full-time and part-time security personnel. Implement security measures improvements as they are developed Review all daily Security Guard reports, incident reports and log entries; take necessary action; make follow-up reports to the Branch Manager. Verify and review Post Positive Reports. Maintain all necessary forms. Make recommendations to management on staffing needs, budgeting data, and purchase recommendations. Establish building security plans and schedules for special events. Assist and advise on duty Security Guards around the clock. Investigate all Security Guard injuries and prepare necessary reports. Participate in day-to-day and special facility functions including service on various committees, task forces, and programs. Implements the quality policies of U.S. Security Associates comprised of the Quality Management System (QMS) and Quality System Procedures (QSP). Monitors the Security Officer training programs Perform other job related duties as required. ENVIRONMENT: Position based at branch office. Requires the ability to work in a fast-paced, multi-faceted environment
JOB QUALIFICATIONS: EDUCATION: High School Diploma or GED, Bachelors degree preferred EXPERIENCE: 1-3 years in the security industry COMPUTERS: Windows 7, AS400 DISCLAIMER: All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise, other than an at will' employment relationship.

CareerBuilder - 15 months ago - save job - block
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About this company
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U.S. Security Associates (USA) is one of America's largest security companies, delivering uniformed security services, consulting and...