Technical Support Engineer
NuoDB - Cambridge, MA

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Our Technical Support team ’s chief responsibility is providing stellar customer service. They dive deep into SQL and related technological issues, engage with our users in our Community Forums and other third party arenas (like Github and StackOverflow), and are masters of knowledge when it comes to NuoDB features and capabilities. They comfortably move between software engineering and customer service, teaming up with our developers to report, test, and resolve issues, and working with Support Management to align process and procedures.

Got skills?
  • Superb understanding of SQL and Relational Database Management Systems
  • Awesome with Java, .NET, PHP, and Python
  • Strong Linux/Unix shell and Administrator knowledge
  • Experienced with AWS/Azure distributed environments
  • Crystal clear written and verbal communication
Additional skills
  • 5+ years related experience working with Databases and Enterprise level customers
  • Experience in supporting mission and time critical applications

Technical Skills
  • SQL / RDBMs
  • JAVA / JDBC / Hibernate
  • C++ / C# / VB.NET / Entity Framework
  • Python
  • Ruby
  • Hadoop / HDFS